Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, speedy delivery, quality product!”

Helpful Report

Posted 4 years ago

“Riverside rang to advise delivery time and to check this was convenient. Excellent Alexander Rose patio table, looks a treat in golden Robel hardwood after applying preservative.”

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Posted 4 years ago

“Great bar bee love this Product Sweet as a nut !”

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Posted 4 years ago

“Item ordered was delivered in the stated time and product was as per description on website! Thank you. Would use them again without exitation!!”

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Posted 4 years ago

“The Weber Go Anywhere looks very decent. Can't wait to try it. Delivery was very good.”

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Posted 4 years ago

“Fabulous customer service Very efficient and quick delivery. We love our new parasol….well worth the investment to purchase a good quality product.”

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Posted 4 years ago

“A very effortless online transaction for a Four Seasons Hacienda parasol cover order followed by an amazingly swift response (order confirmation and order processing advice) with standard delivery receipt of goods only 24 hours later! Order placed just after midday on Sunday 25 July and within half an hour I had received both confirmatory documentation from Riverside by e-mail and also initial contact from DPD that they expected to deliver on Tuesday 27th. Early on Monday 26th DPD notified me that they would deliver between 11.36 and 12.36 on that day, which they duly achieved i.e. almost exactly 24 hours after an order placed on a Sunday. I fail to see how my experience and the service received could have been better. Thank you to all concerned.”

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Posted 4 years ago

“Excellent delivery service. Well packaged. A gift well received.”

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Posted 4 years ago

“Overall very good service, prompt delivery and good competitive price.”

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Posted 4 years ago

“Great Delivery”

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Posted 4 years ago

“Love the parasol which we’ve been meaning to buy for years! But what was great was the ease of ordering at riverside along with the updates and then delivery ahead of original schedule. This is the 3rd time we’ve ordered from the website and every time the service provided has been excellent”

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Posted 4 years ago

“Simple solid base, perfect match to Alexander Rose parasol”

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Posted 4 years ago

“Always excellent and prompt service..”

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Posted 4 years ago

“Great price in comparison to any other suppliers online, super quick delivery and exactly as described. Many thanks - would definitely recommend!”

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Posted 4 years ago

“Riverside provide great after sales service. Replacement igniter easy to fit and has our weber bbq back in full working order and good for another 10 years”

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Posted 4 years ago

“Really quick delivery, highly recommended.”

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Posted 4 years ago

“The BBQ itself is study and exactly what you expect from a Weber. The heat control looks very good. The assembly instructions were perfect but is a two person job”

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Posted 4 years ago

“Product was ordered late one afternoon and arrived the following morning. Couldn’t ask for better service.”

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Posted 4 years ago

“Fab addition to the BBQ”

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Posted 4 years ago

“I wanted an artificial plant which is a bit different and this fits the bill perfectly. The shape is architecturally very striking and both leaves and root ball are very unusual. An added bonus is that I bought this in the sale. Good service from Riverside throughout sales process...highly recommended.”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews