Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a lovely phone call asking which day would be convenient for delivery. Tree has arrived in perfect condition and is exactly what I needed. Leaves need a little bit of rearranging but that’s half the fun!”

Helpful Report

Posted 4 years ago

“Overall excellent service but confusing delivery times. Actual delivery for 2 purchases was 48 hours but the initial confirmation of order says 2-4 weeks (if I remember correctly). This led me to 'phone for clarification. I was 'phoned shortly after this call to let me know that the parasol base that I had ordered was not heavy enough for the parasol I had chosen. As the base required for the parasol I ordered was not in stock I was given an immediate refund for the base and given advice about the weight of the base required and where to purchase it. I found this personal touch very impressive. I, therefore, am very happy to strongly recommend this seller.”

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Posted 4 years ago

“Fuss free ordering and quick delivery of this Alexander Rose Sherwood range table and bench.So happy y I found it in stock in Riverside”

Riverside 5 star review on 4th August 2021

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Posted 4 years ago

“Item ordered after next day delivery deadline but still sent out that day and delivered day after order made - excellent service”

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Posted 4 years ago

“Item arrived next day delivery and packaged perfectly. Cannot fault Riverside, I would recommend to all.”

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Posted 4 years ago

“I would like to just pat through my credit card not PayPal etc. And the credit one which I paid straight away...too much hastle”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Good service for charcoal, not cheapest, but arrived on time”

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Posted 4 years ago

“Easy ordering and very quick delivery. Really pleased with out Weber Traveller.”

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Posted 4 years ago

“Ordered my replacement weber grill and some other accessories. Easy to use website etc and Delivered very promptly.”

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Posted 4 years ago

“Great service,quick delivery”

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Posted 4 years ago

“Great products and service. Best range of BBQ equipment and accessories.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service. Competitively priced. Delivery was quite but unfortunately delivered to wrong address. Fortunately person brought package round. Perhaps courier needs to double check address on package before delivery .”

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Posted 4 years ago

“Excellent service. Ordered a Weber BBQ at a great price midday Monday, arrived Tuesday morning. Will buy from you again. Thanks!”

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Posted 4 years ago

“very pleased with this seat cover it is sturdy and covers our high backed seat well”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Easy to order, delivery was fast (ordered Friday morning, delivered Monday morning). Shipped with DPD, so got a one-hour delivery window, and it arrived on-time. Very happy to order from Riverside again!”

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Posted 4 years ago

“Found the parts I needed very quickly on there website and received in a couple of days from order”

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Posted 4 years ago

“Excellent service from Riverside. My delivery came within a few days as stated! The cost for three canisters were cheaper than Amazon, so good value too! I would defo recommend Riverside!”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews