Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service. Thank you.”

Helpful Report

Posted 5 years ago

“Not used the BBQ but it was the one of choice for me. Small, lightweight and able to be used remotely using gas canisters. Price was the best I could find and delivery was 24 hours.”

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Posted 5 years ago

“I've not cooked the meat yet, but I'm sure it will be great. The reason for the rating is it's not clear why the showroom is closed currently. I know there is obviously Covid but I was able to tour a BBQ showroom in Biggleswade safely on the weekend and ended up buying Charcoal from Van Hages because I could just pop in and pick up. I'm happy to use the site at times, but on others you just need to see what you're buying in person.”

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Posted 5 years ago

“Satisfied with the service both for ease of on line service and prompt delivery”

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Posted 5 years ago

“Speedy deliver and safe arrival of the item I needed. Couldn't fault it.”

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Posted 5 years ago

“Deligted with the service and product.”

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Posted 5 years ago

“Quick and easy payment process fast delivery!!!”

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Posted 5 years ago

“i was informed that the bench that I wanted was not yet available. When it was available I was informed and within days it was delivered. excellent service.”

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Posted 5 years ago

“Excellent service and super fast delivery, very pleased with the product and will deffo order from riverside again”

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Posted 5 years ago

“Very pleased with the quality of the item purchased, but also with the prompt and efficient service from receiving my order to delivery. I would definitely recommend Riverside and would shop with them again.”

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Posted 5 years ago

“Ordering on line and collecting works well and efficiently, but hope you will be fully open before too long even with the necessary restrictions in place.”

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Posted 5 years ago

“I found the whole experience engaging and easy to understand... the product arrived when I was told and was kept updated the whole way .. awesome job team ...”

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Posted 5 years ago

“Very efficient and professional service, thank you Riverside”

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Posted 5 years ago

“I could not recommend Riverside any higher. I recently purchased a Weber bbq - purchasing online was easy; payment options secure; delivery arrangements fast, reliable and well communicated. In particular I would like to thank the Sales Team, in particular, Ellie, who was extremely professional and helpful when a small blemish was discovered on the bbq and required a replacement part (note this was not due to Riverside) - she contacted Weber who replaced the part with no quibble and no cost. She kept me fully informed in this process. Riverside have been great company to deal with and I have no reservation in recommending them.”

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Posted 5 years ago

“I havent put the bbq together yet as it is for a birthday present. However, what i can say is that the customer journey was fantastic and delivery was very quick and the item well packaged - thank you”

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Posted 5 years ago

“Perfect for the backyard. Had my last one for 7 years. Very happy with new model and its looks. Delivery and service always quick and first class.”

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Posted 5 years ago

“Delivery was shocking and customer service was shocking”

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Posted 5 years ago

“The order was delivered quickly and everything was well packed and in order.”

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Posted 5 years ago

“Excellent service, good value and prompt delivery”

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Posted 5 years ago

“Always have a great variety of weber in stock especially as many others at the moment have little or nothing! Excellent service & very competitive price.”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews