Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful mirror, prompt delivery well packed”

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Posted 2 years ago

“Exceptional service … above and beyond … everything was so made so easy … plus excellent quality garden table purchased … would defo recommend”

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Posted 2 years ago

“Very quick delivery & reasonably priced.”

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Posted 2 years ago

“Chairs great but TNT/FedEx did not provide any information on delivery. Delivery number we were given was three digits too long so couldn’t access anything on apps”

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Posted 2 years ago

“Competitive price , prompt delivery”

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Posted 2 years ago

“Quick delivery and Premium product at reasonable price”

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Posted 2 years ago

“Great service from riverside ordered one day delivery the next what more could you ask for 😊”

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Posted 2 years ago

“Purchased items from Riverside before, always great service at the right price, fast shipping, would recommend this company.”

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Posted 2 years ago

“Great little bbq from Weber at a very reasonable price from Riverside. Delivery was quick and it arrived in perfect condition. I used it shortly after purchase on a cliff top in north Devon. It’s been a while since I’ve used a ‘proper’ bbq as I switched to the Darkside some year ago but this was very impressive. I’ve already recommended it to a few pals and I wouldn’t hesitate to order from Riverside again. Top job!”

Riverside 5 star review on 2nd September 2023

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Posted 2 years ago

“Love this company. We have made a few purchases over the last couple of years and have been satisfied every time. The despatch and delivery is prompt and the prices good 👍🏻”

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Posted 2 years ago

“Superb! Arrived the next day. Best price I could find.”

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Posted 2 years ago

“Riverside always have the best prices for everything Weber and their briquettes were the cheapest around. Not only are the prices excellent but the customer service is just as good. I would never consider anybody other than Riverside for anything Weber.”

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Posted 2 years ago

“Very fast turnaround on my order.”

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Posted 2 years ago

“easy to deal with and fast delivery times, highly recommend”

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Posted 2 years ago

“Prompt service with good communication, thank you.”

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Posted 2 years ago

“A great buy and really good quality”

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Posted 2 years ago

“Works well in all my Weber kettles, 57, 67 and the summit komado, The extra space doesn't look massive but it's surprising how much it holds either as a expansion grill or if off set as a warming rack, Well worth the money”

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Posted 2 years ago

“A good price followed by swift delivery, a very satisfied customer”

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Posted 2 years ago

“I ordered 3 weber gas canisters and only 2 arrived. Limited communication regarding delivery and took over two weeks and no response from customer service when contacted regarding order status in the meantime. Very frustrating experience.”

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Posted 2 years ago

Hi There, Please email us at sales@riversidegardencentre.co.uk. Our customer service is open 7 days a week so I am extremly shocked and sorry that no one has got back to you! Please also provide us with an order number in the email and we will look into this for you. Kind Regards, Eden

Posted 2 years ago

“Staff were very helpful and the product arrived promptly and as described.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,961 reviews