Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, next day delivery. No problems. Thanks very much”

Helpful Report

Posted 5 years ago

“Good service. Happy with delivery by dPD”

Helpful Report

Posted 5 years ago

“Excellent product, supported by 5star service ,no hiding behind coved as an excuse for poor service ,well done riverside,Danny lowe”

Helpful Report

Posted 5 years ago

“A couple of years ago I bought my first ever Weber MasterTouch 57cm Kettle BBQ from Riverside and included a lightweight cover with the order. Because of the great service, sensible prices and customer support, I have since returned on several occasions to order further Weber accessories etc. as my confidence in using charcoal BBQ's has improved! My recent purchase experience was just the same - my lightweight BBQ cover was starting to perish so I ordered the Weber 57cm Premium Cover. As usual the email updates on delivery were superb and the item arrived within 2 days. The new cover looks great.”

Helpful Report

Posted 5 years ago

“Great service as ever, everyone else was out of stock except these guys and arrived next day”

Helpful Report

Posted 5 years ago

“As the owner of an older model, I was unsure if replacement racks would fit. Customer service were extremely helpful and parts arrived very quickly”

Helpful Report

Posted 5 years ago

“Very pleased with the quality of the artificial plants I have ordered from Riverside - they are realistic looking and an excellent price. Dispatch is very quick too and items well packaged. Highly recommended.”

Helpful Report

Posted 5 years ago

“Great service, quick and easy!”

Helpful Report

Posted 5 years ago

“Never cook or eat a shop bought pizza again, amazing outcome and very pleased with this buy. Great service from you guys too.”

Helpful Report

Posted 5 years ago

“Ordering was easy Delivery perfect Telephone query answered with ease Product exactly what I expected Full marks”

Helpful Report

Posted 5 years ago

“Quick and easy to order and delivery was as advised”

Helpful Report

Posted 5 years ago

“Good levels of stock when you need it most. Fast delivery, no hanging about. Great service.”

Helpful Report

Posted 5 years ago

“Quick delivery and happy communications.”

Helpful Report

Posted 5 years ago

“Excellent service, very professional, prompt response to queries and the item purchase was despatched and arrived on time.”

Helpful Report

Posted 5 years ago

“Great company Use Riverside all the time”

Helpful Report

Posted 5 years ago

“I knew the quality of the WSM before buying. The quality of service was amazing. Next day delivery was a surprise very much appreciated.”

Helpful Report

Posted 5 years ago

“Great price and superb service”

Helpful Report

Posted 5 years ago

“What I ordered came promptly and well wrapped. Not opened it yet because it was a barbecue and its snowing but no reason to be concerned.”

Helpful Report

Posted 5 years ago

“We bought various artificial plants and pots from riverside. They came very quickly and look brilliant. You could never tell they were not real. We were very impressed with what we received and will be returning to buy some more.”

Helpful Report

Posted 5 years ago

“Very prompt to send the tree, which we're very pleased with - it looks quite realistic.”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews