Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple ordering and fast delivery!”

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Posted 5 years ago

“Prompt delivery. Excellent service. Highly recommend.”

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Posted 5 years ago

“Great Service from a GREAT Company - shop with complete confidence.”

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Posted 5 years ago

“My second purchases From Riverside. As before an easy purchase at a sensible price with rapid reliable delivery.”

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Posted 5 years ago

“Excellent service. Got exactly what I was looking for and it was delivered the very next day! Well done”

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Posted 5 years ago

“Fast, helpful and efficient service. Will use again.”

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Posted 5 years ago

“Great service. Fast delivery. BBQ arrived as promised and on time. Perfect”

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Posted 5 years ago

“Super fast dispatch and delivery. Next day, during covid! Thank you”

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Posted 5 years ago

“Very efficient service and delivered within a very short timeframe”

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Posted 5 years ago

“I could not fine what I wanted and the man I spoke to on the phone was very helpful and polite Ordered what I needed all done very quickly and very friendly”

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Posted 5 years ago

“Delivered on time. Great product.”

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Posted 5 years ago

“Delivered on time and as promised in terms of quality. In short, "top notch retail at its best"!”

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Posted 5 years ago

“Ordered on a Saturday online and my goods were delivered on the Monday - good choice and excellent delivery timescales”

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Posted 5 years ago

“Great service delivered on time”

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Posted 5 years ago

“Fast, helpful and efficient service. Will definitely use 'Riverside' again.”

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Posted 5 years ago

“Great service from start to finish. Had products I couldn’t get elsewhere. Great communication to let me know when my delivery would arrive and came really quickly. Securely packaged.”

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Posted 5 years ago

“Great website, competitive prices and slick delivery. Fantastic. Many thanks!”

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Posted 5 years ago

“Delivered as promised. Ordering on line straight forward. Not unpacked yet - waiting for new patio to be completed - but no reason to believe weber bar b que will not be as ordered.”

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Posted 5 years ago

“The grill came damaged. I’m still waiting for the Riverside team to sort it out with Weber and replace the grill. Already been calling and emailing them every week. Still no replacement on week 3. And of course they blame The Weber for the delay”

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Posted 5 years ago

Hi Edgar, Thank you for your review. We still haven't received the update from Weber, due to the time of year they are super busy. We've managed to get a spare grate which we will get sent out to you. Please expect to receive it in the next 2-3 working days. Thanks Sara

Posted 5 years ago

“Brilliant Service and great product. Thank you.”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews