Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I walked into the store till my deliveries arrived it was nothing sort of super service. Everyone is very knowledgeable and really helpful.”

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Posted 3 years ago

“Excellent service from start to finish. I ordered on Sunday evening and the bbq arrived on Tuesday am, at the time promised by the courier. Thank you & well done!”

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Posted 3 years ago

“Very fast delivery and excellent service!”

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Posted 3 years ago

“I recently brought a bbq rotisserie for my husband for his birthday from Riverside. I ordered it rather late , but it arrived the day before his birthday. Which I and he was very pleased about. The service was great. Easy online ordering. Will definitely use them again for gardening or bbq needs.”

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Posted 3 years ago

“Very prompt and very reasonable prices. Product ordered was just as described”

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Posted 3 years ago

“Finding what I needed online was simple. The delivery was quick and delivery person was on time and respectful. The product absolutely fantastic would recommend it 100%”

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Posted 3 years ago

“From my first call to gain information on this BBQ, the staff at riverside were fantastic, knowledgeable helpful, nothing was too much to ask. Would I buy from them again YES undoubtedly, I have three garden centres in my area, I brought from this company, 5-star service from a 5- star company”

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Posted 3 years ago

“Fast delivery as always can't go wrong with Weber briquettes best in the game”

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Posted 3 years ago

“Does the job excellent service.”

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Posted 3 years ago

“Good product at a good price very promptly delivered - what more can you ask for?”

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Posted 3 years ago

“I bought a Weber Q1200 BBQ with a stand from Riverside. It was despatched and delivered very quickly and at a cracking price too. I am very pleased with the BBQ and the service from Riverside.”

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Posted 3 years ago

“Fast and efficient delivery, and lovely BBQ. All at a great price. Very satisfied. Thank you”

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Posted 3 years ago

“I am pleased with my order. Good price, quick delivery.”

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Posted 3 years ago

“Excellent service and help in choosing the BBQ. I bought the Weber gas BBQ which was cheaper than on any other site. I got great help from Ellie about which model I should choose. Very helpful and a great source of BBQ knowledge. I will certainly shop here again”

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Posted 3 years ago

“Very competitive pricing and speedy delivery!”

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Posted 3 years ago

“Thank you a quick delivery and delighted with me Webber bbq in my favourite colour Blue. The cover is a great quality Thank you”

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Posted 3 years ago

“Fabulous service from Riverside. The order was action on the next working day and send for delivery. The delivery company not so helpful as didnt know when to expect it. There was a slight bit of damage to one of the grills and this was dealt with immediately with a new one already received. Cannot fault the support from Ellie, thank you.”

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Posted 3 years ago

“very prompt delivery havent tried product yet but all looks good”

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Posted 3 years ago

“Outstanding delivery service”

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Posted 3 years ago

“Really pleased with the Silk impatiens plants I bought from you, they are the most realistic of any other artificial plants and I mix them in with real plants in the shady part of the garden, and very pleased with how quickly they came”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews