Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,967 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very pleased with the Traeger butcher paper. Very pleased with Riverside online. Thank you”

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Posted 4 years ago

“Good prices and quick delivery service. All on time.”

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Posted 4 years ago

“Good experience, good price and fast delivery. (Weber barbecue)”

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Posted 4 years ago

“Original Weber product at a very competitive price . Supported by a very prompt and efficient service . We are very happy with our purchase”

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Posted 4 years ago

“Received rotisserie next day, excellent service, good price!”

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Posted 4 years ago

“Always use Riverside for Weber BBQ accessories. Good prices, superb delivery - within 2 days as normal - and they have stock of just about everything. Orders are always well packed.”

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Posted 4 years ago

“From the moment I walked into the store till my deliveries arrived it was nothing sort of super service. Everyone is very knowledgeable and really helpful.”

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Posted 4 years ago

“Excellent service from start to finish. I ordered on Sunday evening and the bbq arrived on Tuesday am, at the time promised by the courier. Thank you & well done!”

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Posted 4 years ago

“Very fast delivery and excellent service!”

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Posted 4 years ago

“I recently brought a bbq rotisserie for my husband for his birthday from Riverside. I ordered it rather late , but it arrived the day before his birthday. Which I and he was very pleased about. The service was great. Easy online ordering. Will definitely use them again for gardening or bbq needs.”

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Posted 4 years ago

“Very prompt and very reasonable prices. Product ordered was just as described”

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Posted 4 years ago

“Finding what I needed online was simple. The delivery was quick and delivery person was on time and respectful. The product absolutely fantastic would recommend it 100%”

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Posted 4 years ago

“From my first call to gain information on this BBQ, the staff at riverside were fantastic, knowledgeable helpful, nothing was too much to ask. Would I buy from them again YES undoubtedly, I have three garden centres in my area, I brought from this company, 5-star service from a 5- star company”

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Posted 4 years ago

“Fast delivery as always can't go wrong with Weber briquettes best in the game”

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Posted 4 years ago

“Does the job excellent service.”

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Posted 4 years ago

“Good product at a good price very promptly delivered - what more can you ask for?”

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Posted 4 years ago

“I bought a Weber Q1200 BBQ with a stand from Riverside. It was despatched and delivered very quickly and at a cracking price too. I am very pleased with the BBQ and the service from Riverside.”

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Posted 4 years ago

“Fast and efficient delivery, and lovely BBQ. All at a great price. Very satisfied. Thank you”

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Posted 4 years ago

“I am pleased with my order. Good price, quick delivery.”

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Posted 4 years ago

“Excellent service and help in choosing the BBQ. I bought the Weber gas BBQ which was cheaper than on any other site. I got great help from Ellie about which model I should choose. Very helpful and a great source of BBQ knowledge. I will certainly shop here again”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,967 reviews