Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On an initial purchase of a bottle of Teak oil, the delivery time was about 10 days. However this was shortened to 2 days without any pressure from me. Obvoiusly the staff had realised that a delivery was in my area and had made the effort to arrange an earlier delivery. Good staff follow-up !!!”

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Posted 2 years ago

“Brilliant price and fast delivery of new Weber bbq cover. Would highly recommended.”

Riverside 5 star review on 2nd June 2023

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Posted 2 years ago

“Riverside has excellent service and the weber cover I ordered fitted perfectly and very high quality.”

Riverside 5 star review on 1st June 2023

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Posted 2 years ago

“I was introduced to the Riverside team when I attended their seven hour slow cook and smoking course, which was excellent. since then I have purchased two barbeques and lots of accessories and consumables. The advice I was given was very knowledgeable and helpful, their team are very customer focussed and don't try to oversell you. I did have a problem with my new barbeque and their after-sales support was one of the best I have experienced, they owned the issue and drove it to a conclusion in a proactive and caring way. I will definitely be buying more from Riverside.”

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Posted 2 years ago

“The fixings suppled with the chairs were unfortunately what we would expect from Alexandra rose the heads of the screws easily damaged when trying to fix into position the delivery was excellent”

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Posted 2 years ago

“First purchase from Riverside. Checkout was quick and easy, and good quality product (barbecue cover) arrived superfast. Many thanks!”

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Posted 2 years ago

“Great product, quick delivery and an excellent price. I'd recommend Riverside to my friends”

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Posted 2 years ago

“Very happy with your services.”

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Posted 2 years ago

“Needed to replace our old Weber BBQ and found just what we were looking for at Riverside. A great review helped us make our decisions and the ease of ordering and next day delivery was excellent Communication was excellent too keeping us updated on our order and it arrived when they said it would”

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Posted 2 years ago

“Order acknowledged and despatched immediately. Great service.”

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Posted 2 years ago

“I have used Riverside several times in the past. Ordered the Weber rotisserie on this order and Riverside remained as good a normal.”

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Posted 2 years ago

“Very pleased with the service and speed of delivery. Web site data also helpful.”

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Posted 2 years ago

“Very good service. Fast delivery. Happy with product.”

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Posted 2 years ago

“Excellent service again, thank you”

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Posted 2 years ago

“Best price on the internet, speedy delivery. Thank you.”

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Posted 2 years ago

“Great price very prompt delivery, arrived safely well packaged, highly reccomend.”

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Posted 2 years ago

“Best price I’ve found for cover for Weber BBQ. Great and very prompt service”

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Posted 2 years ago

“Most impressive. Very good communication, the item was so well packed and delivered very quickly. Can't fault any aspect!”

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Posted 2 years ago

“Fantastic service as always”

Riverside 5 star review on 30th May 2023

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Posted 2 years ago

“Purchased a Weber cover for my new BBQ after an online enquiry checking it was the one I needed. Arrived day after order, excellent service. Would recommend”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews