Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t wait until my BBQ cooking experience with Riverside. 👍”

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Posted 3 years ago

“Great product availability. Quick delivery.”

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Posted 3 years ago

“Excellent service, value for money”

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Posted 3 years ago

“Brilliant customer service, easy website to navigate, great value and super fast delivery…….. what more could you ask for.”

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Posted 3 years ago

“Bought Wonderwall artificial laurel leaf trellis panels set on wood 6 years ago which have now rotted. We've recently replaced them with laurel leaf set on brown plastic trellis which should last a lot longer than the wood. We've reused the old laurel leaves which were fine and bought some green garden mesh to attach to the fence underneath the trellis panels. We've threaded the leaves through the mesh and the result looks so natural we've had a lot of compliments. Excellent customer service and free delivery.”

Riverside 5 star review on 17th October 2022

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Posted 3 years ago

“Great service and delivery was very Quick, will be using Riverside again in the future”

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Posted 3 years ago

“As usual the service from Riverside was first class, items arrived on time in perfect condition and all at a great price”

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Posted 3 years ago

“Great logs for wood burner. Order processed speedily and delivered within 2 days.”

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Posted 3 years ago

“hasn't arrived”

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Posted 3 years ago

“Ordered three packs of wood pellets from Riverside. The price was competitive, the delivery fee reasonable and the quality of the goods was great. I'm impressed and will use again.”

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Posted 3 years ago

“Great selection of items at cheaper prices than all of the competition. Delivery was extremely efficient and the items arrived well packaged. Would certainly recommend and will use again in the future.”

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Posted 3 years ago

“Good quick service, offering best price for product.”

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Posted 3 years ago

“First time purchaser from Riverside. No issues at all. Both products competitively priced. Delivery was very prompt and well packaged. The BBQ is now stored away for the winter but looking forward to using the Weber flat top and roasting basket early in the New Year”

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Posted 3 years ago

“Fast delivery. Great product”

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Posted 3 years ago

“Great bbq and fast delivery”

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Posted 3 years ago

“The BBQ course was informative and very enjoyable. Joe was extremely knowledgeable and had just the right personality to retain our interest throughout the day. Plenty of good practicable tips and lots of food to try after we had cooked many things ourselves. Great location as well. Very good value for money.”

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Posted 3 years ago

“Although it seems expensive it is excellent value for money, I learnt a few things about barbecuing that I didn’t know and Joe took his time to explain everything. I have also just booked another one”

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Posted 3 years ago

“Very good and prompt service, item dispatched quicker than anticipated. Would like to have known what carrier was being used and a rough delivery date.”

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Posted 3 years ago

“Excellent with quick delivery Thank you”

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Posted 3 years ago

“I cannot fault the service I have received from Riverside. Goods were received in perfect condition and on time.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews