Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t fault Riverside very professional and received goods as promised. I would shop with them again without doubt. Well done Riverside”

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Posted 3 years ago

“Excellent service. So easy to order on their website. Will definitely order again.”

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Posted 3 years ago

“The whole process from ordering to receipt was very smooth with regular updates at each stage. It was a very quick delivery and the BBQ arrived in pristine condition. From looking at reviews for BBQ purchasing on other sites, dents seem to be a frequent occurrence so we were very happy.”

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Posted 3 years ago

“Amazing service! Great prices! Awesome points scheme! Very happy as always”

Riverside 5 star review on 5th October 2022

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Posted 3 years ago

“Great service quickest delivery I've had ordered and received within 48hrs”

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Posted 3 years ago

“First class service , and competitive prices , would use them again.”

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Posted 3 years ago

“Riverside delivered the very next day, 23hrs after the order went in to be exact. Package as described. Will be using riverside again!”

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Posted 3 years ago

“Great service and products”

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Posted 3 years ago

“Fantastic service and prompt delivery, as always. Big fan of Riverside.”

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Posted 3 years ago

“Always prompt and excellent service.”

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Posted 3 years ago

“Quick, simple and just a great service……”

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Posted 3 years ago

“Quick prompt service - arrives next day, which is great!”

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Posted 3 years ago

“Ordered the Webber (go anywhere) portable BBQ from Riverside. It was delivered quickly, free of charge and they were cheaper than anywhere else I'd looked. Looking forward to using it with my campervan. Thank you.”

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Posted 3 years ago

“Great price and arrived quickly”

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Posted 3 years ago

“Lovely garden chairs excellent service and prompt delivery, would order from them again”

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Posted 3 years ago

“Amazing service from Riverside every time”

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Posted 3 years ago

“The bbq arrived beautifully packaged and on time. Delivery driver very helpful. My only issue is that I paid full price for the bbq and it’s now £250 cheaper on the Weber website 🥴. I managed to put it all together on my own (75 years young).”

Riverside 5 star review on 28th September 2022

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Posted 3 years ago

Hi Maggie, I have just checked out the price as we don't want you to feel you haven't had the best deal possible. The deal you received was £699, and on Weber's website the Spirit E-320 is £799. So, perhaps it might have been a different barbecue you were looking at! Anyway, well done for putting it together, not an easy task :D

Posted 3 years ago

“Just a great company to deal with. Great choice of quality products at great prices.”

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Posted 3 years ago

“Fantastic price and very efficient service. Highly recommended and will definitely return Thanks Paul”

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Posted 3 years ago

“Really liked the fast efficient service!”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews