Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent every time. Very easy to order online, incredibly efficient in getting the products to us, and plenty of updates on when the products will be delivered. Riverside has a superb stock of BBQ sauces, rubs and everything one needs to create great-tasting food!”

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Posted 3 years ago

“Fantastic”

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Posted 3 years ago

“very good all came quickly at a good price”

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Posted 3 years ago

“Fast delivery and excellent prices for Weber items.”

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Posted 3 years ago

“Very pleased with the service happy with my purchase”

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Posted 3 years ago

“Very prompt delivery no complaints.”

Riverside 5 star review on 12th September 2022

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Posted 3 years ago

“Great communications with excellent delivery service”

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Posted 3 years ago

“Always use riverside, great company to buy from.”

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Posted 3 years ago

“Ordering was easy, very helpful customer service team. When we received a badly damaged bbq we had minimal difficulty getting it changed over. Thank you.”

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Posted 3 years ago

“Excellent service, delivery fast and on time. We’ll done.”

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Posted 3 years ago

“Lovely helpful staff, we have bought 2 Webber Gas Barbecues from Riverside and have been very happy with them. It is worth the short drive to the Riverside shop as they stock plenty of Barbecues & accessories. Our latest purchase are Gift of vouchers for a BBQ cooking course - my husband can’t wait to book on a course learn some new techniques . Riverside is definitely our one stop shop for anything to do with our Barbecue.”

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Posted 3 years ago

“The product arrived very quickly and the order was efficiently dealt with.”

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Posted 3 years ago

“Simple ordering process, items in stock, price competitively and delivered quickly.”

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Posted 3 years ago

“Quick delivery no hassle at all, easy to pay as it links to your amazon acc.”

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Posted 3 years ago

“Great price and excellent quality. Delivery good.”

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Posted 3 years ago

“I was really pleased with the product ordered and the service I received from Riverside. The delivery was as scheduled and the item ordered was high quality . I will definitely use them again.”

Riverside 5 star review on 8th September 2022

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Posted 3 years ago

“Ordered a cantilever parasol quick delivery, had a minor issue with the cover but it was exchanged straight away without any quibble excellent customer service would highly recommend riverside”

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Posted 3 years ago

“Produce good and well packed. Arrived when it said it was going to and was good value for money. Not much else I could ask for! Please keep up the good work.”

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Posted 3 years ago

“Excellent as always”

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Posted 3 years ago

“Always use Riverside for my traeger pellets and never have a problem. Always prompt delivery and we'll packed. Thanks”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews