Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased. I ordered a Weber bbq on a bank holiday at the best price I could find online. It said next day delivery, but I assumed it would take a few days due to the bank holiday but next day it arrived as promised! Very good service and great price. Thank you.”

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Posted 3 years ago

“perfect service every time”

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Posted 3 years ago

“Hi I recently purchased the Weber Q3000 / 300 Series Rotisserie. I used it straight away and it is excellent. The chickens and the pork came off perfect - 10 out of 10 !!”

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Posted 3 years ago

“Still experimenting but so far I am impressed. The set up was very quick and it’s very easy to use. Delivery was efficient and I appreciate Riverside being able to deliver item early whilst the other part of my order was not currently in stock.”

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Posted 3 years ago

“On time , very good service, and good quality...”

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Posted 3 years ago

“Fast delivery. A competitive price on the product I wanted. Well packaged and a quality item.”

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Posted 3 years ago

“Fantastic service, pricing and delivery.”

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Posted 3 years ago

“Needed some BBQ briquettes and fire lighters, I always use Weber goods as I personally think they are of a very good standard, I purchased these on line from Riverside excellent service and will use them again.”

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Posted 3 years ago

“Super service from ordering to delivery, first order from Riverside definitely will use again. Nice to deal with an English company who recognises that we in Northern Ireland are still part of the the UK.”

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Posted 3 years ago

“Excellent experience and customer service.”

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Posted 3 years ago

“Great service and price and super fast delivery.”

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Posted 3 years ago

“Fast delivery and item as expected”

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Posted 3 years ago

“Great service, thanks”

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Posted 3 years ago

“Expertly done website. Easy to locate products.”

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Posted 3 years ago

“These guys were awesome. The Weber bbq price was the best I could find anywhere and while everyone else was promising to deliver in 5-10 days Riverside Garden Centre delivered next day. Very pleased with service and price.”

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Posted 3 years ago

“Excellent prompt service”

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Posted 3 years ago

“Excellent service from Riverside again. Order was dispatched (the same day) and delivered very quickly. Would not hesitate to use them again”

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Posted 3 years ago

“Good prompt service very pleased”

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Posted 3 years ago

“I use Riverside for all my BBQ products including coal as they are always the best value and delivery is always prompt”

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Posted 3 years ago

“The staff member on the phone was so helpful and made buying the parasol very easy, then it arrived two days later as promised. Glad I found Riverside.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews