Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Riverside hold a good stock of Alexander Rose products and their ordering system is easy to use. They delivered my order much quicker than anticipated.”

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Posted 3 years ago

“Very good service and efficient a company to rely on.”

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Posted 3 years ago

“Great price and found the exact product I wanted straight away. Delivery was quicker than expected. Would definitely buy from here again. Five stars!”

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Posted 3 years ago

“Fast speedy service as normal and all parcel arrives before the due date bonus”

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Posted 3 years ago

“The staff is friendly and knowledgeable. Great variety and excellent quality”

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Posted 3 years ago

“Straightforward, fast delivery!”

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Posted 3 years ago

“Excellent service - the barbecue was delivered on time and in great packaging. So impressed that we then went online and ordered a poultry roaster from yourselves which has also arrived quickly and excellently packaged.”

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Posted 3 years ago

“Excellent service, a super fast dispatch.”

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Posted 3 years ago

“Excellent service, my Weber BBQ is almost 30 years old but Riverside had the replacement parts that I needed in stock. They also accepted my order to deliver these items to the Channel Islands, which unfortunately many U.K. suppliers will not do.”

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Posted 3 years ago

“Quick delivery, and very happy with new Weber BBQ”

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Posted 3 years ago

“Ordered my cushions one day online and they arrived the following day, brilliant fast service. Would use again. Love the cushions”

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Posted 3 years ago

“Very professional service with these guys. A pleasure doing business with them.”

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Posted 3 years ago

“Delivery was as promised, all in order and undamaged. Excellent”

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Posted 3 years ago

“Good service and excellent communication. The price of Weber hinged cooking grate the lowest I found online. It makes adding charcoal to the bbq much easier. Just as important was free next working day delivery.”

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Posted 3 years ago

“Thank you it’s very nice”

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Posted 3 years ago

“Quality items. Fast delivery and great communication.”

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Posted 3 years ago

“Obviously checked other sites and discovered the price was competitive and delivery was included so took the plunge and Riverside exceeded expectations, delivered ahead of schedule in perfect condition, perfect for me!”

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Posted 3 years ago

“Fast and efficient service. Very much appreciated.👍”

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Posted 3 years ago

“I ordered a Weber warming rack and found Riversides price very competitive. The item was in stock and I paid for 2 working day delivery, which meant with a weekend in between I would receive my item on the Monday. I was very pleasantly surprised to receive the warming rack on the Saturday morning and was able to put it into use straight away for a family bbq. Very happy with the service I received and will be getting all my Weber bbq items from here from now on. Thankyou.”

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Posted 3 years ago

“The sizes of the cushions for our existing garden chairs did not seem to match the chairs themselves. Riverside staff contacted the manufacturers, ascertained the correct sizes and got back to us the next day. Very good service ( and good quality goods)as we had found previously.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews