Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service”

Helpful Report

Posted 3 years ago

“Excellent service from Riverside again. Order was dispatched (the same day) and delivered very quickly. Would not hesitate to use them again”

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Posted 3 years ago

“Good prompt service very pleased”

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Posted 3 years ago

“I use Riverside for all my BBQ products including coal as they are always the best value and delivery is always prompt”

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Posted 3 years ago

“The staff member on the phone was so helpful and made buying the parasol very easy, then it arrived two days later as promised. Glad I found Riverside.”

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Posted 3 years ago

“Riverside hold a good stock of Alexander Rose products and their ordering system is easy to use. They delivered my order much quicker than anticipated.”

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Posted 3 years ago

“Very good service and efficient a company to rely on.”

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Posted 3 years ago

“Great price and found the exact product I wanted straight away. Delivery was quicker than expected. Would definitely buy from here again. Five stars!”

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Posted 3 years ago

“Fast speedy service as normal and all parcel arrives before the due date bonus”

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Posted 3 years ago

“The staff is friendly and knowledgeable. Great variety and excellent quality”

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Posted 3 years ago

“Straightforward, fast delivery!”

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Posted 3 years ago

“Excellent service - the barbecue was delivered on time and in great packaging. So impressed that we then went online and ordered a poultry roaster from yourselves which has also arrived quickly and excellently packaged.”

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Posted 3 years ago

“Excellent service, a super fast dispatch.”

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Posted 3 years ago

“Excellent service, my Weber BBQ is almost 30 years old but Riverside had the replacement parts that I needed in stock. They also accepted my order to deliver these items to the Channel Islands, which unfortunately many U.K. suppliers will not do.”

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Posted 3 years ago

“Quick delivery, and very happy with new Weber BBQ”

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Posted 3 years ago

“Ordered my cushions one day online and they arrived the following day, brilliant fast service. Would use again. Love the cushions”

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Posted 3 years ago

“Very professional service with these guys. A pleasure doing business with them.”

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Posted 3 years ago

“Delivery was as promised, all in order and undamaged. Excellent”

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Posted 3 years ago

“Good service and excellent communication. The price of Weber hinged cooking grate the lowest I found online. It makes adding charcoal to the bbq much easier. Just as important was free next working day delivery.”

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Posted 3 years ago

“Thank you it’s very nice”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews