Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Riverside make shopping online very easy. From ordering to their speedy delivery, it was appreciated. Their prices are very competitive.”

Helpful Report

Posted 3 years ago

“Superb service from Ellie. Sorted out my barbecue problems in a speedy and cheerful manner.”

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Posted 3 years ago

“Super quick delivery, incredible selection of products, would recommend 100%!”

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Posted 3 years ago

“The website had a good description and measurements so we could determine the product was the right thing. The product arrived faster than expected in good packaging.”

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Posted 3 years ago

“Bought this Weber lid handle to upgrade my 15 year old kettle bbq. It arrived quickly and exactly as described. Provided you have something like an angle grinder to cut off the old handle and drill to make new holes it fits very well and I’m very pleased with the outcome. Thank you Riverside!”

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Posted 3 years ago

“Riverside garden centre is the only place I like to buy Traeger pellets rubs and accessories as they always have a wide selection, good offers and the delivery times are amazing. Would highly recommend to others.”

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Posted 3 years ago

“Goods delivered even sooner than promised. They were a present, and were appreciated.”

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Posted 3 years ago

“Quick and excellent service. Competitive prices and top notch communication.”

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Posted 3 years ago

“Great service will definitely use Riverside again”

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Posted 3 years ago

“Great service. Answered the phone and gave knowledgeable advice on products. And fast delivery when ordered.”

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Posted 3 years ago

“Best price I could find for granger pellets as well as flavours I couldn't anywhere else. Quick delivery, 5 stars, thank you!”

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Posted 3 years ago

“Good service and communication”

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Posted 3 years ago

“Very pleased with the quality and price of our Alexander Rose table cover. Delivery was shown as two to four weeks but arrived within 3 days. Not bad!”

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Posted 3 years ago

“Dealt with a difficult delivery situation very well - 5 stars for customer service and great product, well priced.”

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Posted 3 years ago

“Easy to park and a great range of items to choose from. Purchasing online is easy and the events we've attended at the centre have all been excellent.”

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Posted 3 years ago

“Used Riverside for the first time recently and it won't be the last. Not only was the Webber portable picnic BBQ, very well priced it arrived in super quick time, with excellent communication throughout.”

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Posted 3 years ago

“We recently purchased the Weber Spirit 2 gas BBQ, it is amazing. We LOVE everything about it. In addition the service and speed of delivery was exceptional.”

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Posted 3 years ago

“Ordered our new garden bench ready for the winter sun to sit and drink our morning coffee. Easy online order system and delivery were as detailed in the confirmation email. Avery good service from Riverside.”

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Posted 3 years ago

“Great website and very prompt delivery.”

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Posted 3 years ago

“The website is easy to use and supported by good product descriptions! Placed an order for replacement parts and received delivery as promised - next day! Well done Riverside”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews