Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Riverside a few times over the years - usually for spare BBQ parts. I have found their prices, service and quality to be excellent.”

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Posted 2 years ago

“Great telephone service pre sale and goods shipped out quickly. Very pleased.”

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Posted 2 years ago

“Always quick delivery”

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Posted 2 years ago

“Excellent service. Best price available online. Amazingly fast dispatch and delivery. Extremely satisfied and definitely recommend.”

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Posted 2 years ago

“Good product and good service”

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Posted 2 years ago

“Riverside have a wide range of Weber products at great prices. Easy to browse and order and the products were delivered a couple of days later, well packaged and protected.”

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Posted 2 years ago

“Solid piece of kit, exactly what I was looking for, has already started to oxidise to give weathered look (as per design). Needs a cover, which was an oversight on my part”

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Posted 2 years ago

“Fantastic product . Very realistic , sturdy , good eulogy . Looks great on patio Shipped quickly and with great care , well packaged .”

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Posted 2 years ago

“Really quick and easy transaction. Delivery was fast. Recommended!”

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Posted 2 years ago

“We were very impressed at how swiftly Riverside fulfilled our order for a 5ft Alexander Rose garden bench to match others we had. They shipped the bench very quickly”

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Posted 2 years ago

“Fantastic prompt delivery and so pleased with my purchase.”

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Posted 2 years ago

“Fast delivery, well packaged. Thanks”

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Posted 2 years ago

“Very prompt and efficient service. Obviously very knowledgeable staff. Very competitive price for the Weber Spirit 11... Now fully assembled and operational. Great product.”

Riverside 5 star review on 10th August 2023

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Posted 2 years ago

“Good facility for notifying when item back in stock. Delivery took a little longer expected but item wasn’t needed urgently so not a problem.”

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Posted 2 years ago

“Had the product I wanted in stock, for a good price and very quick delivery. 5 stars.”

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Posted 2 years ago

“Excellent company for prices and customer service. Ordered the wrong cover but refund was very quick.”

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Posted 2 years ago

“The delivery after order was very fast, so that was great. However, the restaurant grade charcoal was described as large chunks, in fairness probably by manufacturers, but it was far from that. Mainly small pieces and dust so not suitable for Kamado cooking. The reaction by Riverside was disappointing and not really interested despite some emails which amounted to “hard luck”.”

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Posted 2 years ago

“Excellent service. Ordered a spare part that I couldn't get anywhere and bingo, couple weeks later it arrived. Thanks.”

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Posted 2 years ago

“Great service from ordering to delivery Cheers”

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Posted 2 years ago

“Great price and product.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,961 reviews