Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order confirmation received, delivery notification received, then email to say out of stock and refund pending - extremely frustrating! Would not order from this site again!”

Helpful Report

Posted 2 years ago

“Our outdoor heater was superbly competitive - nowhere anywhere near as reasonable.... Free delivery and arrived very quick and all intact as Shoukd be... Made up with the whole experience... 100% from me !!”

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Posted 2 years ago

“Fast and efficient service”

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Posted 2 years ago

“One of the most professional packaging I have ever seen, delivered almost on time and perfect.”

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Posted 2 years ago

“Great service and fast delivery”

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Posted 2 years ago

“Had a fault with the first delivery,they sent another one out straight away and perfect! Customer service was excellent. Highly recommend.”

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Posted 2 years ago

“Great service.Kept me informed about dispatch and delivery. Really happy with my purchase. Although I have never ordered from the company before, I would have no hesitation buying from Riverside in the future and would certainly recommend.”

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Posted 2 years ago

“Good website, swift deliveries, no problems, would go to again”

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Posted 2 years ago

“Bought for my son’s birthday. He was thrilled with quality of set”

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Posted 2 years ago

“Excellent service, ordered one day and it arrived the next. 👍”

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Posted 2 years ago

“It added beauty to my breakfast room. Good purchase.”

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Posted 2 years ago

“Needed a new grate for my fairly ancient Weber gas BBQ. Found Riverside with a Google search. They had a stainless steel grate for what seemed to be a bargain price, so I ordered it. It came within a couple of days, much quicker than I expected. It was a perfect fit and looks great (sorry). It was just a shame the flavouriser bars were out of stock... I now have them bookmarked, to check for any future purchases.”

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Posted 2 years ago

“Quality is very good looks realistic colours true to website Easy to put up Excellent service from Riverside”

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Posted 2 years ago

“We knew which outdoor grill we wanted, but the number of deals appeared overwhelming. Riverside had a simple message: clear price/quick delivery/stand included. It was here within 48 hours of ordering.what more to ask?”

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Posted 2 years ago

“I've purchased a few artificial outdoor trees/plants online in the past and it is always a bit of a risk in terms of the quality of the product and the overall value (i.e. the price). The Boxwood Ball from Riverside however is top quality and I'm very impressed indeed with the quality of the product and the overall value. The Ball was delivered extremely quickly and was very well packaged. I highly recommend both the Boxwood Ball and the overall service from Riverside.”

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Posted 2 years ago

“Always get 100% great service from this business, professional and helpful”

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Posted 2 years ago

“So far so good. But as is typical of a British summer, not had the chance to try it properly yet! Good price and speedy delivery 🚚”

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Posted 2 years ago

“Excellent fast and hassle free purchase from beginning to end. Thanks very much !”

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Posted 2 years ago

“Very efficient, quick delivery and competitively price. Would definitely use again.”

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Posted 2 years ago

“Great service, great price and it was delivered fast. I have used them many times and also visit the store, always very friendly and helpful.”

Helpful Report

Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews