Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, quick delivery, best price and excellent service!”

Riverside 5 star review on 25th July 2023

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Posted 2 years ago

“Great item, great price. Quick delivery.”

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Posted 2 years ago

“Love riverside. Customer service is excellent, fast delivery and products always well packaged. Wouldn’t go anywhere else for my Traeger or Weber products!”

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Posted 2 years ago

“Bought to go under a covered Porch to screen some unsightly BT cabling and junction box, does the job well, plus although artificial, it a better looking than those offered by some competitors, which are really cheap looking.”

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Posted 2 years ago

“Very competitive price online and the order process was simple. Shipping was very efficient and actually arrived early! Weber BBQ is a premium BBQ and we are loving the Smoke colour over the more traditional black.”

Riverside 5 star review on 24th July 2023

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Posted 2 years ago

“Very good service turned up on time”

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Posted 2 years ago

“Item sent quickly and well packaged. Delighted with the product (hedge trellis) Really good quality and excellent value for money.”

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Posted 2 years ago

“Absolutely love this mirror. So many people have commented as they pass by my house, how lovely it looks. Really pleased with the quality of the mirror as I have looked at others that don’t even compare”

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Posted 2 years ago

“Easy ordering, quick delivery. Riverside never fail to give good service.”

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Posted 2 years ago

“Great service. Good value for money, fast delivery. Great BBQ”

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Posted 2 years ago

“There are so many artificial plants that look fake but these are the best artificial trees I’ve seen, so pleased with them. The foliage and colour are perfect. Great service and quick delivery, very pleased with my purchase.”

Riverside 5 star review on 23rd July 2023

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Posted 2 years ago

“Very impressed with Riverside sales and after sales support and follow up. I would definitely buy from Riverside again.”

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Posted 2 years ago

“Very disappointing. The table arrived damaged and unusable. I contacted Riverside immediately and received an acknowledgement but a week on and there is no sign of a resolution to this.”

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Posted 2 years ago

“Excellent price, service and delivery on my Smokey Joe 👍 thanks 😊”

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Posted 2 years ago

“Fantastic website offering competitive pricing. Have used several times and always very happy with selection, pricing and delivery.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Prompt delivery and packaged well, would definitely recommend. Will be buying again”

Riverside 5 star review on 21st July 2023

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Posted 2 years ago

“Excellent service turned up next day and good quality product thank you”

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Posted 2 years ago

“First time customer of Riverside and based on my initial experience I would definitely recommend. Product arrived speedily, well packaged and as described. Sometimes it pays to deviate from your usual suppliers and embrace the alternative. Thank you to the Riverside team.”

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Posted 2 years ago

“I have yet to receive my purchase! 11 days since ordered and paid for !!!?”

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Posted 2 years ago

Hi Derek, Thank you for your review, please accept our apologies that you are having issues with your order. I have had a look and cannot find an email from your informing us that your delivery had not arrived. Unfortunately, we don't know to look into delays if we have not been informed of them. I have asked our orders department to look into this with TNT for you. Kind regards, Riverside

Posted 2 years ago

Riverside is rated 4.9 based on 15,961 reviews