Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick next day delivery, Weber Mastertouch is a great BBQ and will definitely use Riverside again!”

Helpful Report

Posted 2 years ago

“As always Riverside are good value and quick. However DPD delivery let's them down. The delivery time was allocated after 11am and so I ended up waiting in all day. I followed the driver on their App. During my two hour slot I could see him getting closer but not calling. Next thing there's a pop up saying they had missed me! This was a lie as I'd been in the whole time and saw, on our camera a, his van pass our house at speed and then return at speed without stopping. I had to wait in again the next day as you can't actually contact a human to talk to them. DPD are letting the good service from Riverside down.”

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Posted 2 years ago

“Friendly and knowledgeable staff. Always happy to help.”

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Posted 2 years ago

“I was looking to get hold of a barbecue in quick order for a gift, and chatted with the team and arranged to place the order online and then pick it up directly, everything was seamless. The Ladies were lovely and helpful. The other big bonus is the pricing, I do my research online and i can say with no doubt that the pricing is the most competitive you will find.”

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Posted 2 years ago

“Excellent service from very knowledgeable staff. BBQ arrived on time, fully assembled.”

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Posted 2 years ago

“Great value for money cannot fault Riverside ease of website and choice of products and quick delivery so a win-win”

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Posted 2 years ago

“Took the 4 hour BBQ course on Sunday 15th July and it exceeded all my expectations. Andrew and Joe seriously know their stuff and shared some sound advice which catered for all BBQ abilities. Now I'm looking forward to putting it all into practice and start to use my BBQ to its full potential. Great value for money!”

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Posted 2 years ago

“Took the BBQ masterclass, Andy & Joe were great & happy to answer any questions as we were going along. Such great value for money, went home stuffed after eating some great food and picking up great tips for bbqing. I’m sure the family will thank you aswell”

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Posted 2 years ago

“Great product delivered quickly at a good price”

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Posted 2 years ago

“Brilliant service shipped immediately when ordered which makes a big difference Thanks”

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Posted 2 years ago

“First time purchasing from Riverside and will used again. Purchased the weber sear grate. Very good prices and Fast Delivery.”

Riverside 5 star review on 16th July 2023

Helpful Report

Posted 2 years ago

“We ordered a Alexander Rose Companion set on the 10th of July, it was delivered on the 11th of July, the price was excellent, service second to none, we would highly recommend them, thank you for your fantastic customer service.”

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Posted 2 years ago

“We use Riverside for all our BBQ needs, they are quick, efficient and very polite.”

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Posted 2 years ago

“Very competitively priced and a quick, efficient delivery, correctly left in the specified safe place. Would use again without hesitation.”

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Posted 2 years ago

“Throughly enjoyable day. Great course hosts and riverside staff were polite, friendly and helpful. Learnt some very basic but critical bbq cooking tips. Certainly booking the Christmas course when tickets become available. 100% recommended!!”

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Posted 2 years ago

“I purchased garden mirrors at half price in the sale which included free delivery. I was shocked when the goods arrived the next day! Very pleased with my purchase and the impressive service.”

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Posted 2 years ago

“Fantastic service! Competitively priced, selected normal delivery and it arrived within 24 hours!”

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Posted 2 years ago

“Thanks for the exceptional service as always for my recent order with Riverside,goods and delivery are always spot on, many thanks.”

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Posted 2 years ago

“Excellent services as usual, fast delivery”

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Posted 2 years ago

“Quality product”

Helpful Report

Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews