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ROAV Reviews

4.7 Rating 700 Reviews

95 %

of reviewers recommend ROAV

Company Reviews

Product Reviews

4.7

Based on 700 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

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Phone:

2036446347

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ROAV 5 star review on 25th September 2023

ROAV 1 star review on 9th August 2023

ROAV 1 star review on 9th August 2023

Philip F Plough

ROAV 2 star review on 6th April 2023

ROAV 5 star review on 22nd July 2022

ROAV 5 star review on 2nd April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Solid product, being able to fold them into a tiny space is crazy convenient -- BUT their customer service is horrendous. Or maybe it's not that it's bad, it's that it doesn't seem to exist. Emails go unanswered. I've been trying to file a warranty claim for several months but can't get a response. Just know what you're getting yourself into - you'll get a great product but if you have any issues no one will be there to help.”

Posted 1 week ago

“We ordered Roav glasses from the States, paid £35 delivery and once they had been despatched DHL called to say we'd have to pay £50 import tax which wasn't made clear when we ordered them. It's a rip off.”

Posted 3 weeks ago

“Good quality and design”

Posted 1 month ago

“Very light and confortable! Great for traveling, I love them!”

Posted 1 month ago

“Roav has been the best sunglasses I've owned. I got one in 2019 and have been using it for the past 4 years and it's like-new even now. The build quality is what makes this stand out from all the other foldable glasses available on the market. I highly recommend this to anyone who is looking for a portable sunglasses that fits into pockets but doesn't compromise on the style quotient.”

ROAV 5 star review on 25th September 2023

Posted 2 months ago

“I sent my glasses back for repair months ago. Was provided a label by the company and had an email thread with ROAV and everything. But as soon as I sent them back they've gone dark and haven't responded to any of my emails in months. Can someone please get back to me?!”

Posted 2 months ago

“After only a few month the coating came off my glasses. I reached out to customer service and they told me they would do nothing and I could take them to an optometrist and get new lenses, worst customer service I've had in ages. I have bought 6 pairs of their glasses but now won't wear or recommend them to anyone. Terrible customer service and low integrity product.”

ROAV 1 star review on 9th August 2023

Posted 3 months ago

“After buying 6 pairs of their glasses I bought a replacement pair for ones where the mirror coating wore away after a couple years. 200$ later the new ones came and the coating only lasted 7 months! Wore off when some bug spray got on it. I contacted the company and they told me I could go to an optometrist and have the lenses replaced at my cost. Lame customer service and now totally disappointed with their supposedly indestructible product. Won't recommend to others anymore.”

ROAV 1 star review on 9th August 2023

Posted 3 months ago

“Very stylist and practical to take on a trip!”

Posted 4 months ago

“Smart concept!!! The frame is sturdy even though it is very thin. The looks, wearing movie theater 3D glasses, but it is ok because of the convenience of carrying and does not take up the room in my EDC chest bag. Added a pair of extra nose pads (I think they are medium size) are nice. I wish to have an option for larger size nose pads for low-nose bridge people. Minus 1 star because of the silicon sleeve (case) that comes with it. It is super tight. Putting the glasses in and out of the sleeve is so difficult. I see that the concept is minimalist, but it's useless. Roav should make it slightly larger and add microfiber lining inside the silicone sleeve. So I can store the glasses with a cleaning cloth to protect them from scratches and make them easy to put in and out.”

Posted 5 months ago

“Tried emailing customer service for a return. Sent multiple emails and still got no response for the whole week. This company is a fraud. No phone numbers on the website. The online chat is just a bot. Saw on Facebook with multiple comments about not getting reply from customer service/not receiving the correct products. DO NOT BUY from this company.”

Posted 6 months ago

“I loved these glasses for their design, style, and simplicity. Are they on the expensive side? Sure, but for something that seems like it will last for a long time, (and in my case, I got them as a gift). Unfortunately I've had issues in the past year with the lens coating deteriorating due to rubbing on the case, while taking extra care to keep them in good condition. Despite trying to contact Roav customer service multiple times about this issue, I have yet to hear back. I would love to rate them higher, I love the innovation and product. But with such a large issue within a year, a high price tag, and unresponsive customer service, I sadly can't recommend them.”

ROAV 2 star review on 6th April 2023

Posted 7 months ago

“These sunglasses are everything I wanted. They look like they were made for me. Everyone is super impressed when I pull out the little case and unfold these babies. I recently ditched the purse and started carrying a Bandolier phone case, and the glasses fit perfectly in their add-on pouch. There is only one problem with ROAV: now I want to buy more!”

Posted 9 months ago

“I love these glasses! I get so many compliments and they are so convenient. Buying two more pairs now.”

Posted 1 year ago

“Can't comment on the glasses as they haven't even shipped, 8 days after ordering. No response from customer service. They did take my money, though. Will update my review if needed.”

Posted 1 year ago

“I tried ROAV in my summer vacation in a very sunny Greek island . The lens were perfect in regard to the clarity and sun protection. The build quality was top. I am super satisfied with my purchase. The reason I bought them is that I want to travel light. In the past I had to carry in my luggage the huge boxes of other sunglasses. In the beach I was not carrying the box, so I had to leave the sunglasses around, allowing them to collect all kinds of scratches. Not any more with ROAV. ROAV have a thin frame that allows for more light to come in from the side and to reflect on the back surface of the lens at the side. I saw that in some reviews. My take on this: I have a very good peripheral vision with ROAV which is not occluded by thick frames. The reflection is negligible to me. My only suggestion for improvement is the case. The case does not offer protection from compression. The lens is also rubbing against the rubber case. If you use it in beaches with sand and sand goes into the case, then the lens might get scratched. I would happily pay $20-30 for a more robust case.”

Posted 1 year ago

“Used these for a month long international trip and overall love them! So great for traveling minimally, easily fits in my sling along with a wallet, passport, phone. They feel durable but thin and flexible. Couples negative things: I find that the nose piece and hinges catch my hair, especially if I flip them up to rest on my head when I walk inside. It pulls my hair when I try to put them back down on my face so I end up fully putting them away each time which if you go in and out of sun or clouds cover it gets annoying that I can’t just wear on top my head for a couple minutes. Also worried the lens will get scratched from sliding in and out case of there is sand or dirt on them since it’s a tight fit, I’ve just continually wiped the inside of the case to not scratch.”

Posted 1 year ago

“I've had these sunglasses for several years now. They are my favorite pair; hands down!! They stow super easy and the sleeve they come in keeps the lenses scratch free while in my pocket. Excellent for formal functions where you want to keep bulk down to an absolute minimum! I'm gonna pick up another pair soon.”

Posted 1 year ago

“great product, super slim!”

Posted 1 year ago

“Love the customer service and the product. Amazing!”

Posted 1 year ago

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ROAV is rated 4.7 based on 700 reviews