Roman Originals Reviews

“ Ordered an item nearly three weeks ago and have not received it. Also spent and hour and on the phone to customer services only to be cut off twice. Eventually spoke to someone at third attempt to be told parcel had been refused delivery and I will have wait for refund when they receive it back. Do not believe this, will not be shopping with them again, very disappointing as I have had no trouble before. ”

“ Appalling service. No tracking number received upon confirmation of order. I received partial delivery of the items ordered. Tried for days to ring the number to follow up on the rest of the order, but no sucess. Had to hang up after holding for 90 minutes! Sent several emails but no reply. Have been a loyal customer for several years. Will be taking my business elsewhere from now on. ”

“ The first time, I was cut off after one hour after reaching second in the queue! Had to call again today as delivery charge, plus a rogue 20p, showed on my klarna account. ”