Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.75

4.8 Rating 483 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.8

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went in to have a link added to the strap. Staff were very knowledgeable and quick to boot.”

Helpful Report

Posted 15 hours ago

“Great service. My husband needed a new battery for his Skagen watch and the unusual strap (or rather an unusual connection to the watch body - two tiny screws through two little holes in the strap that had split open) also required replacement. They checked and discovered that the design and thus the design of the strap, had been discontinued. We have never seen that strap with its odd fitting on any other watch so thought the whole thing was useless. However, the friendly chap at Ross watch repairs Cabot Place, Canary Wharf, was able to repair it (cutting a slice off the end of the strap and forming two new holes) and only charged for the replacement battery. Fortunately the strap was long enough to take the reduction so still fitted. Forgive the lengthy review but given that a replacement strap, had it been available, would have cost £69.95, a five star review with just a few words of thanks would have been inadequate.”

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Posted 3 days ago

“Took my watch in to the Canary Wharf branch to be repaired as could not get it working after I tried to change the battery myself! RWR had a look at it and managed to get it working after first trying a new battery but then noticing a tiny contact inside the watch was not connecting. Lesson learnt, let the professionals fix it!! Great service and very friendly. Highly recommend RWR!”

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Posted 4 days ago

“Great service! I dropped my watch in for repair on Friday and collected it on Monday. They managed to save me from having to replace the whole metal strap - which would have been really expensive. I highly recommend them!”

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Posted 5 days ago

“Very happy with the service and work carried out. Staff are very knowledgeable and carries out the work. Excellent service would highly recommend.”

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Posted 5 days ago

“Ross managed to change the battery of a Scandinavian watch which had defeated three central London jewellers. Result!”

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Posted 1 month ago

“Superb service from Alec and Rylan.”

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Posted 2 months ago

“Excellent service on my replacement battery for my Cartier watch. It’s expensive however, they know what they are doing. My battery was replaced, the watch was pressure tested and polished. Sinclair was friendly, knowledgeable and happy to help. Thank you”

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Posted 2 months ago

“excellent service and communication will use again for sure”

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Posted 2 months ago

“Great service, efficient, prompt & polite.”

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Posted 3 months ago

“I recently had my watch repaired at Ross Watch Repairs, and I couldn't be happier with the exceptional service I received. Craig, the technician who worked on my watch, did an outstanding job fixing it and restoring it to perfect working order. The entire process was smooth, and the staff was friendly and professional throughout. I highly recommend Ross Watch Repairs to anyone seeking top-quality watch repair services.”

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Posted 3 months ago

“Exceptional service and quality workmanship. My BREITLING was a mess and they made it look like new again. Fantastic communication and price exactly as quoted! Highly recommend and again thank you!!”

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Posted 3 months ago

“Fantastic service today from Lewis at the Shard. Great advice , and fixed 2 watches within 2 hours.....an Omega Seamaster , and a Soviet Era wristwatch . Picked it up from Alex who was equally helpful & efficient . Great service still exists in London.....And Super value. Don't hesitate to use this great little business . I'll be back with other premium watches for servicing.”

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Posted 4 months ago

“I am standing here where they should be open for 40 minutes and nobody is here. They haven’t bothered to repair my watch in 7 months. Their customer service is appalling. They can’t be bothered to do things so they ask me to email. Of course they never respond. Avoid like the plague”

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Posted 6 months ago

“Lovely staff at the Canary Wharf branch, did a good job explaining all the options available for my request and did a speedy and great service on my watch! Will definitely revisit :)”

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Posted 7 months ago

“Very happy, great service.”

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Posted 7 months ago

“Was able to do what I asked for better than expected ie battery replacement lasting 6 years, not just two. Also attached my new watch strap free of charge. London Bridge location also extremely convenient!”

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Posted 7 months ago

“Thank you for repairing my watch. You guys are great and your service is fantastic!”

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Posted 7 months ago

“Battery replaced; efficient, friendly service.”

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Posted 8 months ago

“fast service, nice guy!”

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Posted 8 months ago

Ross Watch Repairs is rated 4.8 based on 483 reviews