Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.75

4.8 Rating 463 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.8

Based on 463 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would just like to say I'm thoroughly happy with the repair and the professional attitude of the guys at Ross Repair much so that I gave them a further 2 more watches to repair. Thanks guys.. Mr S Best”

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Posted 6 months ago

“Left my watch while I was on a lunch break and was ready when I came back 50 mins later great job for a good price £30 cheaper an was convenient”

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Posted 1 year ago

“Happy with the services, very professional and helpful. I would definitely recommend.”

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Posted 1 year ago

“Extremely helpful and efficient service. Prompt turn around. 7 days from my postage to return delivery. Only place I could find that dealt with Roamer watches. Pleased woth service and price. Will definitely use again”

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Posted 1 year ago

“Good professional service.”

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Posted 2 years ago

“Perfect professional & timely. A gold watch standard. Will recommend and use again.”

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Posted 3 years ago

“I had a very good experience with Ross Watch Repairs. As instructed by email I sent my watch off special delivery and received an email acknowledging receipt the next day. Two days later I was informed that the watch was ready and it arrived through my door two days after that. So a prompt, helpful and courteous service. I give 4 stars, not 5, only because I would hope in normal times not to pay my local jewellers as much as I paid in this instance, but of course I might be disappointed!”

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Posted 3 years ago

“Very quick service. However I would warn people not to send their watches if they are due to be delivered the next day which falls on a Saturday to avoid any problem of not having it signed for by a representative of RWR.”

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Posted 3 years ago

“I have used RWR before and have been pleased with their good value for money service. On this occassion after a slow response (2 weeks) to my initial enquiry the level of communication from Kristene has been excellent. I used the postal service for both delivery and receipt of my Tag Heuer which, although relatively expensive was efficient. I had the watch ultrasound cleaned but can't really see the difference, I hadn't expected too. The watch is now working normally after its battery change which is what I used the service for. I recommend RWR for a good value for money watch service.”

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Posted 3 years ago

“Pleased with Omega watch mini service - good value for money.”

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Posted 3 years ago

“They are not a scam, I have used them before and been very satisfied. However they currently have my watch, and are not replying to emails or answering the phone. I have spoken to their landlords at RVP who say that they (RWR) are having "staffing problems", but are still a going concern, so I live in hope....Update: watch now received and I am very satisfied. Great value compared with alternatives.”

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Posted 4 years ago

“Polite prompt service. Reasonably priced. Very pleased. The only reason I haven’t given a 5 is because I had a new battery fitted only a week ago. Watch is still working fine at time of writing but it’s only been a week ago.”

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Posted 5 years ago

“So much better than going to a jeweller or a shoe repair bar to check out a problem with a watch or its battery. They got 2 watches going for me that I was told were basically dead/broken”

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Posted 5 years ago

“The process was very efficient with good written and verbal instructions from staff. My wife's watch was returned fixed 4 days after I posted it”

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Posted 5 years ago

“Excellent efficient service and battery replacement carried out at far less than the £254 TAG were quoting”

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Posted 6 years ago

“They replace watch batteries”

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Posted 6 years ago

“Very nervous as you can imagine sending my ebel watch via post but i was sent an email as soon as RWR received it. The watch had a battery replacement, reseal, pressure test and I took advantage of the ultra sonic clean. My watch was returned back to me within two working days and I was sent an email that the work had been completed and would be returning to me by special delivery. I have absolutely no complaints about the service which normally cost more than double and can take two months when I have used a jewellery store to be sent off for the same work. I will be using again as the service was so good and my watch came back looking so clean. Thank you RWR for excellent communication at all times.”

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Posted 7 years ago

Ross Watch Repairs is rated 4.8 based on 463 reviews