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Ross Watch Repairs Reviews

4.8 Rating 469 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

4.8

Based on 469 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I was gifted two very old watches – one Jaeger LeCoultre and one Movado – and had no idea the extent to which servicing was required. Alec drove to my home and upon quick inspection told me the Jaeger LeCoultre required no servicing at all (I suspect other companies wouldn't have been so honest) while the Movado just required a new battery which he implemented and returned back to me the following day for £39.95. Communication was very easy and mostly done over WhatsApp. Would definitely recommend Ross Watch Repairs to others.”

Posted 5 years ago

“I hardly ever write reviews, only where the service is perfect... I contacted RWR to ask about getting 2 watches batteries changed. They were friendly, fast and efficient (using Whatsapp too!). From leaving my hands to being delivered back was 4 days total. Both watches are running perfectly and the bill was very reasonable (including a small discount for doing both at once). Proactive communication was excellent. Obviously I can't say how long they will last or attest to waterproofing yet but the service is excellent!”

Posted 5 years ago

“Have used Ross Watch Repairs several times already and continue to be impressed. Watch was returned with a new battery fitted and looking sparkling clean in 10 days. Much better than the 6 weeks quoted by the local Cartier dealer!”

Posted 5 years ago

“The process was very efficient with good written and verbal instructions from staff. My wife's watch was returned fixed 4 days after I posted it”

Posted 5 years ago

“Alec did a brilliant job in removing the back of my Hugo Boss watch that had been damaged by the official repairer - recommended”

Posted 5 years ago

“Excellent service, quote as soon as the watch was received and delivered back to me within the stated timeframe. A considerable difference in cost versus Tag. Very pleased”

Posted 5 years ago

“My watch was finished to an extremely hi standard - I had the mini service. It was obvious when my watch was returned that it had been in the hands of very capable jewellers. The finish to the bracelet was immaculate. I cannot speak too highly of their excellent service.”

Posted 5 years ago

“Watch repair carried out quickly, efficiently and at a far lower price than returning to manufacter.”

Ross Watch Repairs 5 star review on 10th August 2018

Posted 5 years ago

“Very good service and. Speed. I think that possibly the return watch to me could be a little bit better packet. As you may have found out the agustment button has lost some of its greap making it difficult to set up the watch after a battery change. It took me a little time to do the set up. At the next battery change I will get it repared. I was very happy with the deal Best fishes Michael”

Posted 5 years ago

“Quick response to my initial enquiry. Clear instructions for posting watch. Fast repair and return turnaround. Very reasonable pricing. Would definitely use the service again and have recommended to friends and family.”

Posted 5 years ago

“I had had my watch battery changed by another vendor. My watch did not work. I took it to Ross Watch Repairs and thankfully he sorted it out quickly and efficiently. Excellent service. Watch is working wonderfully now. Thank you Ross.”

Posted 5 years ago

“Excellent & Friendly Service with staff who are knowledgeable on various brands of watches & what is required . Fast same day service - fantastic!”

Posted 5 years ago

“Words can express how happy I am with the service I got from RWR. Especially from Rod(Intu Uxbridge). The customer service I got was impeccable . Thanks”

Posted 5 years ago

“So quick and efficient! Definitely recommend.”

Posted 5 years ago

“Great experience today, had the battery replaced in my Tag and pressure tested all with 45 mins. A little different to the 4 weeks quoted by Mappin & Webb, and at a very reasonable price!”

Posted 5 years ago

“Tag watch went for battery and reseal, 6 months later first time swimming on holiday face steamed up, they told me to send watch back, which I did and they found nothing! Sent to tag £720 bill for water damage. Won't answer emails so makes 12 month guarantee a joke!!!”

Posted 5 years ago

“Excellent service from initial contact to quote to repair of my Tag Heuer. Competitive price. Used the post and return service which was straightforward and quick. Will 100% use again. Thank you!”

Posted 6 years ago

“My TAG watch had not been serviced since it was purchased twenty years ago. I was happy with the cost of the service, the quality of the work and the turn around time in which it was completed. Would definitely recommend Ross Watch Repairs”

Posted 6 years ago

“I’d previously been quoted £1,500 for a new bracelet for my Omega Constellation to replace the worn and now broken 17 year old bracelet. Ross Watch Repairs made completely new pins for the old bracelet (nothing wrong with the links after all) and cleaned it, for the princely sum of ... £85!!! I collected it the following day, but it was too tight: after the repair, the bracelet had returned to the size it should be rather than the loose size it was with the very worn pins. So they refitted a spare link while I waited and without charging me. A saving of more than £1,400 and 6 weeks - I couldn’t be happier. Recommend these lovely chaps to anyone. Thanks guys.”

Posted 6 years ago

“Had my Omega services by RWR, posted it to them and got it back within a few days as agreed with them. Excellent service, would not hesitate to recommend and will be using them again! Pete”

Posted 6 years ago

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Ross Watch Repairs is rated 4.8 based on 469 reviews