Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.75

4.8 Rating 506 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.8

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

Write Your review

Tell us how Ross Watch Repairs made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ross Watch Repairs 5 star review on 8th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick turn around, and before christmas too.”

Helpful Report

Posted 4 years ago

“A truly fantastic service, fast, efficient and professional. Especially during pandemic, but at anytime, being able to have battery replacement and servicing, via a fast and secure postal method is wonderful. Thanks”

Helpful Report

Posted 4 years ago

“Prompt service Good communication expected there to be delays with using the postal service during these times but received my watch back within sufficient time I will use them again in the future”

Helpful Report

Posted 4 years ago

“Beware of Ross Watch Repairs. My watch has been with them for months. They are impossible to get hold of and never answer the phone or any other form of communication. I know there are many customers like me, there is one poor chap you can read about in the local paper. Don't be fooled like I was by this impressive website or the clearly false five star ratings. Don't part with your expensive watch as you'll probably never see it again. Time for WATCHDOG I think...”

Helpful Report

Posted 4 years ago

“Always dealt with Ross Watch Repairs just recently had a full service on my omega I was dealt with efficiently & always kept me updated on the progress Thank you again.”

Helpful Report

Posted 4 years ago

“Great service from start to finish. My watch came back looking like new after the mini service”

Helpful Report

Posted 4 years ago

“Beware of RossWatchRepairs - I am one of many who have sent my watch to this company and have heard nothing since. It is impossible to get hold of them and I fear I may never see my watch again. I have reported them to BBC WatchDog and if you too are having problems I suggest you do the same. Check the reviews website for a true picture of this company.”

Helpful Report

Posted 4 years ago

“After the initial confusion that was sorted by Maxine(Thank you!) the watch, a Tag Heuer, has been repaired and I am very pleased with the result. Thank you very much.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Watch was collected due to shop not open at this time as we were not keen to send by post avoiding any delays. Fully serviced and polished with a 2 year warranty. Fully recommend.”

Helpful Report

Posted 4 years ago

“The service from an e mail to the completed works was excellent. We did not wish to send the watch by post due to value and possible delays and with the shop not open they offered to collect and deliver at no extra charge. Watch now back serviced and polished which looks like new with a 2 year warranty. Fully recommend this company.”

Helpful Report

Posted 4 years ago

“Delighted to have my watch repaired in lockdown! So easily to post recorded delivery and back within a week. Great service I’m never sending it of to Switzerland again.”

Helpful Report

Posted 4 years ago

“I dealt mostly with Kristene - very helpful and efficient. I was nervous about posting by Breitling Aerospace off in the post - but she let me know when it arrived. I had a battery replacement and a mini service - great price - brilliant service and I got my watch back today - all perfect. Definitely recommend this company! Mark Norton”

Helpful Report

Posted 5 years ago

“Very efficient service. My watch looked like new. Would highly recommend.”

Helpful Report

Posted 5 years ago

“It was very quick and easy to deal with RWR. I got my watch back within one week since I first contacted them. I was updated and my questions were answered via email. Great service and reasonable price.”

Helpful Report

Posted 5 years ago

“Easy to deal with via postal service. Watch took less than a week to send, service and return. Quality job and would recommend.”

Helpful Report

Posted 5 years ago

“RWR provided a quick and easy battery replacement to a Tag Heuer Formula 1 watch. It was done via post due to Covid 19. They notified me when they received it and also when the work was done. Reasonable price and the turnaround was within a week.”

Helpful Report

Posted 5 years ago

“Delighted to confirm previous reviews - excellent service from initial enquiry through to return of watch within the week. Kept informed throughout by Kristene - would highly recommend RWR.”

Helpful Report

Posted 5 years ago

“Excellent service and a very quick turnaround under the current situation. Kept informed of progress all the time. Would definitely recommend this company.”

Helpful Report

Posted 5 years ago

“Excellent service with very good communication from Kristene. My watch was fully serviced and returned very quickly.”

Helpful Report

Posted 5 years ago

“Excellent service, great communication. Had the mini service on my tag and it came back looking like new. And it was all done within a week!”

Helpful Report

Posted 5 years ago

Ross Watch Repairs is rated 4.8 based on 506 reviews