“Even though I did not receive a confirmation or tracking # I did receive my order. I was dismayed with the customer service not returning my emails about my order. But I was pleased with my order. Fit well, good quality material. Will use Rotita again”
“Customer service was really helpful & patient in assisting me understand their discounts I have ordered too and swim suits and they are so absolutely beautiful and wonderful material!”
“Please please avoid this company with everything you have. I ordered a dress two months ago which was too big I returned the dress for a smaller size . I received it but it was soaked with perfume and with deodorant stains under the arms . I immediately returned the dress for a refund and it’s been four weeks and I still don’t have my money first I was told 7 business days I waited 8 days no money then I was told 3 business days no money then by the end of the day Friday so I waited until Saturday to check my account no money and last I was told again 3 business day it now been 4 days still no money. Still waiting Do not I repeat do not buy anything from this company.oh and been trying for three days to get into my account it’s saying system busy”
“I see alot of Negative review, Just speaking for myself, I in all the times I've ordered from this company. All the Items I bought have not been cheap. I've always gotten my orders, Now its taking longer,But it comes the quality has been great. I will make a small order to see if things have changed, I pray they haven't because I love the clothes that I brought.”
“Due to the bad results I decided to cancel my order within 24 hours after placing it. My credit card had already gone through. Eventough I cannot comment on the quality of the clothes, I can confirm within 3 working days my money was back in my account.”
“I bought this dress to wear for my Granddaughter's wedding. If I only wear it one time, it was worth it. It looks and fits just as in the picture. I am very happy.”
“I gave them a 4 star because the delivery took longer than I was told in checkout (especially because I paid a shipping upgrade to get it faster). There is tracking on the shipment, although it's not as detailed as the tracking we are used to in the States.
The products are of decent quality; I mean these prices are so cheap you can't expect designer quality here, folks! The clothes do run smaller than usual...read the sizing chart and order-up in size. I ordered swimwear and a jumpsuit and they are actually very flattering!
Overall, I'd do it again...just expect about a month to get the shipment (from China).”
“The company is in China, so you will have to expect a long time with shipping (since I had free shipping, I paid $11 for a shipping upgrade which definitely helps to secure your order during the shipping process). I ordered right before Chinese New Year, they did warn that orders would be delayed, I got mine in about a month. The items were fine, decent quality, but sizing is small (you need to order bigger than usual, read the sizing chart). I ordered a swimsuit and it was actually really cute, and flattering.”
