Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You made me so happy but giving me the same as my old insurance for less. Will tell all my friends about u.x”

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Posted 9 years ago

“very simple and straight forward site to use :)”

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Posted 9 years ago

“Very easy and straightforward website easy to set up the cover I needed.”

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Posted 9 years ago

“Seriously cheap insurance and a very easy website to navigate! I had my insurance sorted within minutes.”

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Posted 9 years ago

“the cheap insurance”

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Posted 9 years ago

“quick easy excellent value”

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Posted 9 years ago

“the quickness of the site”

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Posted 9 years ago

“Excellent Value”

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Posted 9 years ago

“Seemed easy to deal with and efficient ! Early days yet but looking OK !”

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Posted 9 years ago

“Very straight forward and easy to set it up Keep it up and thanku”

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Posted 9 years ago

“I have been very happy with the customer service however I have had to submit a claim for a stolen phone and despite sending all the supporting documents off over a week ago, I have yet to have any response or acknowledgement, despite several emails to ask if they have everything they need ????”

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Posted 9 years ago

“Ease of applying”

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Posted 9 years ago

“It's excellent they make it very simple process just on finger tips”

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Posted 9 years ago

“It"s about 2 month I'm waiting for my phone replacing. They have send me faulty phone for replacing , and now I'm waiting about 2 weeks for the new decision. Is this 24/7 service replacement?”

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Posted 9 years ago

Hello Tomas, sorry to hear of delays with your claim. This has been passed on to our Customer Services Manager who will get in contact with you directly.

Posted 9 years ago

“Customer service was effective Cost effective Expecting good future services”

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Posted 9 years ago

“You look a great safe company to insure our products with and very inexpensive, us housewifes get taken a len of by certain companies but yours is secure and trusting and so easy to set up a direct debit, thank youxxxxx”

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Posted 9 years ago

“Very good price which beat our current price by over £6 per month. Thank you!”

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Posted 9 years ago

“Easy to use”

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Posted 9 years ago

“Very fast and good website”

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Posted 9 years ago

“Good prices and helpful staff”

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Posted 9 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews