ROXANAS FLOWERS Reviews

Name: ROXANAS FLOWERS
Address: 248 Linthorpe Halls , ,, Middlesbrough
Rating: 2.62

2.6 Rating 63 Reviews

40 %

of reviewers recommend ROXANAS FLOWERS

Company Reviews

Questions

Metrics

2.6

Based on 63 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

03302200786

Location:

248 Linthorpe Halls , ,
Middlesbrough
TS1 4AU

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ROXANAS FLOWERS 1 star review on 10th May 2022

Becky

ROXANAS FLOWERS 5 star review on 16th April 2022

Denise Atkins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted with the stunning 100 red rose bouquet delivered promptly for our wedding anniversary. Not only did they exceed our expectations in beauty, but they also remained fresh and vibrant for well over 10 days. We are thoroughly impressed and will certainly use and recommend this service without hesitation.”

Helpful Report

Posted 8 months ago

“Avoid at all costs!! I placed an order for a large £80 bouquet next day delivery, they accepted my order, took my money. The following day I received an email saying they had been dispatched then I received another email saying my order was cancelled without any explanation. I tried to contact them and have been completely ignored ever since.”

Helpful Report

Posted 2 years ago

“2 orchids delivered as a birthday gift which arrived in a shocking state. 80% of the flowers had dropped off with hardly any flowers left. I tried to email & contact them with pictures as proof so they could see for themselves the terrible quality, but they never bothered replying.”

Helpful Report

Posted 2 years ago

“I’m amazed your flowers have lasted this long ! My daughter (Carolyn Bullerwell from wisbech sent them to me on the 5 April ! Now they have dried!! Fantastic xx.”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS COMPANY!!!! EXPENSIVE ORDER NEVER RECEIVED!! TRIED TO CONTACT A FEW TIMES IN ALL POSSIBLE WAYS AND GOT ABSOLUTELY NO RESPONSE, NO REFUND, NO APOLOGIES NOTHING!!”

Helpful Report

Posted 2 years ago

“THE WORST COMPANY I HAVE EVER DEALT WITH. DO NOT ORDER FROM THEM!!!!! Appalling service in times of bereavement. Flowers plus other goods never received. Tried to contact company via email and internet query as no phone provided, and they have ignored all my emails. No refund given quite expensive parcel.”

Helpful Report

Posted 2 years ago

“I ordered the hatbox flowers for Mother’s Day. Totally disappointed looked nothing like the image on website. I paid quite a bit of money for them and I totally wasted it. Been in touch via email-mail to them twice and no response. Please do not use them don’t waste your money like I did.”

Helpful Report

Posted 2 years ago

“Ordered expensive flowers for Mother’s Day and they literally sent the worst bunch of flowers. There was one rose and the rest were leaves. Rey upset and angry”

Helpful Report

Posted 2 years ago

“No stars for this one. Only marking one as I want to leave a BAD review so that other people do not get ripped off like I have this week. The worse company I have ever dealt with. Extremely disappointed!! Upset! You name it I felt it :((( Ordered a very Expensive bouquet of flowers and box of chocolates for my friends, and they never received them. Tried emailing the company a few times but I was completely ignored and never receive a response from no one. Lack of care. It makes me feel completely useless as there isn’t anything I can actually do to get my money back. So, so bad. None, absolutely no one deserve this. Do not buy from them. As for the questions below can’t answer any of them as friends never received anything and I’m now minus I’m my account.”

Helpful Report

Posted 2 years ago

“I ordered flowers to be deliverd and never arrived asked for refund but not got don't use I won't ever again a bad experiance”

Helpful Report

Posted 2 years ago

“if I could give no stars I would . this company should be shut down . they are fake just like the picture they are advertising. what we got a child could of done better the flowers in our back yard are better than the one we got . so please every before you lose your money just keep looking fore another company to buy from because you will like I have and many more before me will be very disappointed and out of pocket . they don't even have a contact number so please walk away”

Helpful Report

Posted 2 years ago

“if I could give zero stars I would they're scammers, they took my money and then cancelled the order the status on the website says I have been refunded but I actually haven't been refunded. they're the worst be careful guys”

Helpful Report

Posted 2 years ago

“The flowers came broken and not as on the picture shown in website! Such a waste of money! If only I have seen the reviews before! Avoid! Avoid!”

Helpful Report

Posted 2 years ago

“Absolutely useless. Ordered flowers for my wife's birthday. On a positive note they turned up on the day requested but that is where the good news ends. After 6 days the flowers still haven't opened. Really disappointed with them and I can't get intouch with the company. In London next week will pay them a visit.”

Helpful Report

Posted 2 years ago

“AVOID THESE GUYS. So disapointed. I ordered flowers for my wifes birthday, I paid £122 for 33 roses and I was expecting a big flowers bouqet. I received a small one that looks like a £20 bouqet from Tesco. I attached pictures”

Helpful Report

Posted 2 years ago

“My husband ordered flowers for Valentines after a very difficult year . They have all died and a few after just three days. No response from florists....will not use again”

Helpful Report

Posted 2 years ago

“Awful! £50 For Dead roses for valentines day, wilted and broken. Had countless emails arguing and they're refusing to refund which breaks the consumer rights Act on refund policies! Do not use, will be escalating to ombudsmen.”

Helpful Report

Posted 2 years ago

“Flowers arrived a day late and dying. Sent multiple emails of complaint but received no response. The only telephone number I could find for them is out of service. Reported to Trading Standards. Do not risk using this company!”

Helpful Report

Posted 2 years ago

“I wouldn't bother, company is awful , what you see isn't what you get and they do not acknowledge any communication”

Helpful Report

Posted 2 years ago

“Dead valentines roses for £80. No reply to emails. Terrible service, absolutely atrocious. Complaint to trading standards and will escalate to a small claims court. How dare they. I wish I came across there Trustpilot reviews before purchase. To all else who have been stung, I suggest you take them to court for a refund. Dead, shrivelled flowers. Cheap and tacky.”

Helpful Report

Posted 2 years ago

ROXANAS FLOWERS is rated 2.6 based on 63 reviews