R&R Country Reviews

Name: R&R Country
Address: R&R Country Ltd, Hull Road, Hemingbrough, Selby
Rating: 4.89

4.9 Rating 6,108 Reviews

98 %

of reviewers recommend R&R Country

4.9

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R&R Country:

We have over 21 years’ experience within the equestrian and country industry and are dedicated to providing our customers with quality products at competitive prices to ensure you get great value for money.

Starting with a store in Hemingbrough, North Yorkshire, we have since grown into Yorkshire’s largest equestrian and country superstore and have a second store at Melton Mowbray, Leicestershire.

Open 7 days a week, our stores are packed with the latest equestrian and country clothing, safety wear, footwear, saddlery, horse wear, feed, pet products, gifts and much more.

You're sure to receive a warm welcome at our stores, so why not pay us a visit?

Visit Website

Phone:

01757 638555

Email:

info@randrcountry.co.uk

Location:

R&R Country Ltd, Hull Road, Hemingbrough
Selby
YO8 6QJ

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R&R Country 5 star review on 31st March 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 2 Fairfax and Favour items were lovely, however was disappointed with the blue boxes they came in as had lots of white marks all over which was most disappointing after spending £345... It was apparent they were packed this way and were spoiled during the storage at the shop.... After correspondence with customer services and sending photos they agreed the boxes should be replaced and sorted new boxes out very promptly via F&F which were delivered to my house directly.”

Helpful Report

Posted 4 years ago

Dear Debbie, We are sorry to hear you were not happy with the quality of the packaging. Our Fairfax & Favor boxes are stored on clean shelving units - they are not on display in the shop. I understand that the boxes are a bit of a collectors piece for Fairfax & Favor fans, but their main use is to protect the items inside. If you would have contacted us, we could have done our best to obtain a fresh blue box for you but we did not hear from you until this review. I have just looked at the DPD footage and the box was in-tack on arrival at your property. Regarding the internal blue boxes, we do not deem a mark on the box to warrant discount on the item inside. We only offer discounts if the item is faulty or damaged - yours were checked and they were in perfect condition for sale. Regarding returns, we also offer convenient collection service if you do wish to return your items. Please check our website for more information or contact us for a DPD collection if this is more convenient with your working pattern. Kind Regards, Laura

Posted 4 years ago

“Super fast delivery and excellent packaging! Very happy thank you 😊”

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Posted 4 years ago

“Kitted my daughter out for her first show, easy to find what I needed, some great bargains and excellent quality too!”

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Posted 4 years ago

“Always friendly and helpful! I get all of my horsey things from here, love the new pet shop too.”

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Posted 4 years ago

“Excellent service. There was a problem with my purchase which was resolved very efficiently. I will definitely use R&R Country again.”

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Posted 4 years ago

“Great communication and next day delivery.”

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Posted 4 years ago

“Super, quick and easy purchases and delivery. Great customer service”

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Posted 4 years ago

“Excellent service, item delivered within 2 days. Good product at competitive price. Thank you I will use you again”

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Posted 4 years ago

“They were very helpful, and quick with my order thank you”

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Posted 4 years ago

“Excellent service, thank you”

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Posted 4 years ago

“Great service very fast delivery. Great products. Thank you.”

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Posted 4 years ago

“Excellent, item arrived next day beautifully packaged. Thank you 💕”

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Posted 4 years ago

“Great communication, fast delivery and I'm delighted with my Pikeur top.”

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Posted 4 years ago

“Loved the products that I bought and was a very quick delivery! Will definitely be purchasing from here again! Thank you!!”

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Posted 4 years ago

“I ordered some Mini Le Mieux goods for my daughters birthday & it was so easy & they were delivered so quickly. Normally I shop locally but next time we are going to go to the store. Thank you R & R.”

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Posted 4 years ago

“Great service,kept up to date all the way through order process. And best of all arrived very quickly. Would definitely use again.”

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Posted 4 years ago

“Just purchased a saddle which arrived within 2 days! I noticed 2 of the girth buckle guards were missing so emailed R&R Country who replied straight away and have sent me replacements in the post. Very polite, friendly and easy to deal with. Can’t fault them. Highly recommend.”

R&R Country 5 star review on 16th May 2021

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Posted 4 years ago

“Very quick and efficient service, great value for money. Thank you”

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Posted 4 years ago

“Really quick delivery, good quality products”

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Posted 4 years ago

“Excellent communications with dispatch and delivery tracked all the way. Recommended.”

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Posted 4 years ago

R&R Country is rated 4.9 based on 6,108 reviews