R&R Country Reviews

Name: R&R Country
Address: R&R Country Ltd, Hull Road, Hemingbrough, Selby
Rating: 4.89

4.9 Rating 6,108 Reviews

98 %

of reviewers recommend R&R Country

4.9

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R&R Country:

We have over 21 years’ experience within the equestrian and country industry and are dedicated to providing our customers with quality products at competitive prices to ensure you get great value for money.

Starting with a store in Hemingbrough, North Yorkshire, we have since grown into Yorkshire’s largest equestrian and country superstore and have a second store at Melton Mowbray, Leicestershire.

Open 7 days a week, our stores are packed with the latest equestrian and country clothing, safety wear, footwear, saddlery, horse wear, feed, pet products, gifts and much more.

You're sure to receive a warm welcome at our stores, so why not pay us a visit?

Visit Website

Phone:

01757 638555

Email:

info@randrcountry.co.uk

Location:

R&R Country Ltd, Hull Road, Hemingbrough
Selby
YO8 6QJ

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R&R Country 5 star review on 31st March 2025

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery got exactly what I ordered”

Helpful Report

Posted 5 years ago

“As a store its lovely to browse through and I tend to go into the melton store to look for one specific item and come out with a few. Stock is usually very good. As an online retailer most of the time there isnt an issue but sometimes it can be a bit hit and miss. I've ordered a couple of bits for them to be refunded without warning which is disappointing. I'm not sure how this experience could be made better because items may go out of stock but it's the communication that feels lacking”

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Posted 5 years ago

“Efficient service with a smile”

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Posted 5 years ago

“Order arrived quickly, great price, well packaged. Only slight negative was small fabric pull on the dog bed but as it was for me, not a gift, and at a reduced price, this was acceptable. I would order from them again”

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Posted 5 years ago

“Very good range and website easy access, sadly items i bought in their sale did not fit me!”

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Posted 5 years ago

“Very pleased with delivery”

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Posted 5 years ago

“After a few hiccups on product availability due to sale activities. Supplied coat was Delivered quickly. Thanks”

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Posted 5 years ago

“Very good, although a little disappointed we missed out on one of the items we bought. However this was swiftly refunded to my account. Our in shop experience was excellent. Very helpful staff indeed.”

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Posted 5 years ago

“I love R&R but recently I was disappointed that after ordering two items online that was both in stock. When I collected in store and opened my parcel, I found that one hadn't be delivered. Inside there was alittle note explaining it was now out of stock and refund would be issued. I just wish I'd been notified before my collection arrived”

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Posted 5 years ago

“The company has been very helpful with any questions that I have had :)”

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Posted 5 years ago

“Dog bed arrived quickly. Unable to let you know about the quality until my hungarian viszla has slept in it for a few more weeks. He seems to like it and certainly looks snug. The grey colour I had hoped for is actually more brown in reality.”

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Posted 5 years ago

“R & R provided a rapid delivery of Hy5 tginsulate leather gloves at a good price. Their customer service was really very good.”

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Posted 5 years ago

“This is the first time I have sent vouchers by post from R & R Country before. It would be really nice if there could, before the checkout whether it is a gift and, if it is, a little box where you could put a message in for it to be attached to the vouchers before posting. Other than that if you ring them the staff are always very pleasant.”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for the feedback, we really do appreciate it! We are looking into doing something like this. As a thank you, if you can send us over an email to info@randrcountry.co.uk with your address on we would love to send you a free gift. Kind regards, Katie

Posted 5 years ago

“Quick, fast and good quality. Highly recommend this place it has everything you need.”

Helpful Report

Posted 5 years ago

“Possibly one of the most challenging websites to use with multiple popups appearing just as you are about to touch the screen. That aside when you finally manage to make your purchase, it is delivered promptly”

Helpful Report

Posted 5 years ago

“My purchase from R and R was delivered promptly even over the holiday period. There had been an incorrect image in the website so my product received differed to what was expected. However, the customer service team were very helpful and responded to rectify this really quickly. I would recommend and use this online store again.”

Helpful Report

Posted 5 years ago

“Very fast delivery. Arrived a day before stated. Was a little disappointed that having spent £600 postage was not included.”

Helpful Report

Posted 5 years ago

Dear Sara, Thank you for your review, we do offer free delivery on orders over £75.00 but you chose next day guaranteed delivery of £7.95 which would guarantee delivery before Christmas. Kind regards, Katie

Posted 5 years ago

“I placed an order online with R&R, it was delivered quickly & well packaged. Unfortunately Return postage has to be paid for, clear instructions on what to do included in parcel. Definitely would purchase from R&R again.”

Helpful Report

Posted 5 years ago

“Very easy way to shop you only get what you need if you walk around the shop you’re going to get something else”

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Posted 5 years ago

“Excellent service and communication. Pleased with aesthetics of dog lead; very functional and strong. Well finished, with useful brass ring and cute ornament. Leather could have been more pliant, but I guess that will come with use. The dog loves it because it’s associated with her walk! (See ‘anticipation’ photo)”

Helpful Report

Posted 5 years ago

R&R Country is rated 4.9 based on 6,108 reviews