R&R Country Reviews

Name: R&R Country
Address: R&R Country Ltd, Hull Road, Hemingbrough, Selby
Rating: 4.89

4.9 Rating 6,108 Reviews

98 %

of reviewers recommend R&R Country

4.9

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R&R Country:

We have over 21 years’ experience within the equestrian and country industry and are dedicated to providing our customers with quality products at competitive prices to ensure you get great value for money.

Starting with a store in Hemingbrough, North Yorkshire, we have since grown into Yorkshire’s largest equestrian and country superstore and have a second store at Melton Mowbray, Leicestershire.

Open 7 days a week, our stores are packed with the latest equestrian and country clothing, safety wear, footwear, saddlery, horse wear, feed, pet products, gifts and much more.

You're sure to receive a warm welcome at our stores, so why not pay us a visit?

Visit Website

Phone:

01757 638555

Email:

info@randrcountry.co.uk

Location:

R&R Country Ltd, Hull Road, Hemingbrough
Selby
YO8 6QJ

Write Your review

Tell us how R&R Country made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

R&R Country 5 star review on 31st March 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products. Easy ordering and prompt delivery.”

Helpful Report

Posted 3 years ago

“Fantastic service and stock readily available, fast delivery”

Helpful Report

Posted 3 years ago

“We were needing a new gullet bar and Martingale before daughters competition. And I thought I had left it too late. I put my faith in R&R Country and they stepped up to the mark by delivering well before the delivery date. Nice to see this happen. Plus Daughter got 2 firsts in her competition.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your lovely feedback! We are so pleased you found our service to be 5 stars. A big congrats as well, two firsts are very impressive :D Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“Really Quick Delivery. Great Products and well packaged!”

Helpful Report

Posted 3 years ago

“My parcel arrived promptly and was well packaged. No grumbles from me.”

Helpful Report

Posted 3 years ago

“Everything arrived on time with good communication, and absolutely bargain sales prices”

Helpful Report

Posted 3 years ago

“Always great service in store and deliveries are always on time”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Excellent service. Well packaged & speedy delivery.”

Helpful Report

Posted 3 years ago

“Very good communication. Quick at replying to emails. Found the postage cost to Northern Ireland expensive considering we are uk. so don’t think is should state free postage to uk. Otherwise a very good store to deal with and got a nice packed off sweet 😊”

Helpful Report

Posted 3 years ago

Hello Kerry, Thank you for your feedback. Our free delivery is, unfortunately, mainland UK only as stated on our delivery page - we do get charged this rate by our courier for your area, however, we can offer Royal Mail quotes at alternative rates. If you wish to purchase anything in the future, please do not hesitate to contact us and we can get something arranged for you. Kind Regards, Laura

Posted 3 years ago

“Fantastic service & quick delivery packaged extremely well”

Helpful Report

Posted 3 years ago

“I paid £4.99 for delivery but DPD didn’t attempt to deliver and took it to a parcel shop for me to collect. I am currently isolating with covid so didn’t want to go to a large shop and potentially spread the infection. I spoke to your customer services who basically told me there was nothing they could do and that I would have to stump the delivery cost.”

Helpful Report

Posted 3 years ago

Hello Kath, I have spoken with my colleague regarding this. My colleague has advised that she gave you multiple options and also explained why they have taken it to the drop off shop. I do understand that you mentioned that they never attempted delivery, which is frustrating, but we did offer to make alternative arrangements for you such as redelivery, which you declined and agreed to collect from the drop off shop - we would never state there is 'nothing we can do'. We did offer to contact DPD for you on Monday morning (as you phoned over the weekend they were not open) however you said not to do this, and that you would go and collect the parcel from the drop-off shop yourself (I can see from the notes that you did collect the parcel the same afternoon). The delivery cost of £4.95 applies to all customers that purchase off our website with orders under the value of £75. The fact that DPD sent it to a drop-off shop does not affect the delivery charge on our part – DPD have attempted to deliver this according to their tracking (they have taken images of your property) and as they could not do so, they have automatically sent it onto the drop-off shop for collection. We understand this is very annoying but it is unfortunately one of DPD’s new policies. Furthermore, I can also see that you requested for it to be ‘left in a safe place’, unfortunately, this was not registered in time as the parcel was already out for delivery that morning – we do recommend updating your preferences on the DPD app if you wish to allow safe place drop-offs for your deliveries. I do hope this clarifies some of your concerns. If in the future you do wish to purchase from us again, we can organise a Royal Mail delivery – you would just need to contact us regarding this before you placed the order. Kind Regards, Laura

Posted 3 years ago

“Ordered some boots for my father in law Arrived the next day and he was over the moon Brilliant thank u x”

Helpful Report

Posted 3 years ago

“Purchased and delivered with a email informing of delivery to.”

Helpful Report

Posted 3 years ago

“Always reliable and prompt, from order to delivery or returns!”

Helpful Report

Posted 3 years ago

“Fantastic service. Ordered Monday and was delivered Tuesday. Lovely collar great quality.”

R&R Country 5 star review on 4th April 2022

Helpful Report

Posted 3 years ago

Hello Annmarie, Thank you for your positive feedback! We are so pleased you are happy with your purchase. Have a lovely evening. Kind Regards, Laura

Posted 3 years ago

“Great website. Quick delivery and great customer service. Thanks”

Helpful Report

Posted 3 years ago

“Fantastic product, brilliant, efficient and professional service. Highly recommend!”

Helpful Report

Posted 3 years ago

“Excellent product and fast delivery”

Helpful Report

Posted 3 years ago

“As usual great website and fast delivery, good quality riding gear from R&R”

Helpful Report

Posted 3 years ago

R&R Country is rated 4.9 based on 6,108 reviews