“The first set of stamps they sent were warped and would not provide a clear image. They said they were going to redo them and send me replacements. I never received those.”
“Reduced the number of lines to twonand shrunk the font on my order. Stamp arrived with two lines of text filling the stamp surface. Triednto contact customer service who eventually said. "we don't do refunds or fix our mistakes, it's your problem now".”
“No customer service.
No tracking available UNLESS you download their tracking app. Yeah, no thanks. I'm not downloading an app and making another account for no reason just to track my purchase.
No phone number to call, all you can do is chat with the bot on the website which, big surprise! Is not helpful!
How they are allowed to have thousands of clearly fake reviews on their website is beyond me.”
“Purchased 4 stamps. One included text followed by a logo. I was very careful with the logo placement before saving and submitting. I received the stamp with the logo placed OVER the last letter on the text. That's not what I saved. No response.”
“I just called with the Quantity and Sku# to place a order and the Customer Service Person was put off because I did not want to use the Website. A company that Wants to stay in Business especially during a Pandemic should probably Hire People that enjoy taking care of Customers and be Proud to bring Revenue into their Company. I would not recommend this Company. If they have difficulty taking a order from a customer when the Customer has Sku#s and Quantity ready that shows something is wrong.”