“The product that I've ordered was out of stock and Carla from Runway sale phoned me to ask if they could send me another similar product. She was so patient with me while I tried to make up my mind. After a while I told her I would rather take the credit and she credited my account within a few seconds. I can't wait to order my next item from Runway sale. Thank you for excellent service RS and Carla.”
“What you see is what you get. I have been ordering from runway for a few years and have always been happy with the quality of their stuff. It's all genuine goods and not knock offs”
“A swift response by the Runway team which made my "return request" a breeze. I was assisted by Miriska (over the phone) and by Dayle (via email).
Keep up the Good work!.”
“It was my first time making use of the RS App and it was as easy as 1,23. The items on sale are high end and at such affordable prices.
The support agents that helped me were also very friendly and helpful.
As you all know that the complete online shopping experience can only be rated once the courier company has delivered your packages. And i must say that I have not been disappointed with my overall experience at all. Since my first order i have been back again and i continuously check the App to make sure that i am not missing out on any new brands being loaded.”
“I had a product fault.
Carla assisted me and she was awesome - Friendly, professional and well spoken. She got back to me as she said she would each time and resolved my issue. Well done Carla!!!! Well done Runwaysale!!”
“The customer service at Runway Sale is astounding. CEIRAN helped me with the delay of my order. Thank u so much for your alternate suggestion in preventing any further delays.
My orders are always shipped on time. Never had a bad service.”
“This is my third order with RunwaySale, the service is always fast and efficient. The stock that I have ordered has been of stunning quality and with exceptional savings on all items. I check the site daily for real bargains 😊”
“I find excellent quality items on RunwaySale. In the event that I need to return something, they're always helpful and kind, in facilitating the returns.”
