“I ordered 2 pairs of boots and 2 vests. 2 days later I get an email and 1 pair were out if stock because they over sold them. I tried again with a pair again the site said were instock. Again 3 days later same email over sold and some people loose out.”
“Don’t buy!!!! I wanted so badly to like this brand! Seemed trustworthy and legitimate based on their prices. However, the material is so thin you cannot wear underwear with the leggings, AND they are absolutely not squat proof! Even just slightly bent over it’s helllooooo crack. Plus, major cameltoe, obviously a huge thumbs down”
“Really disappointed with the service from Ryderware. I kept some items and returned some, however I used a discount code this discount was applied to the refunded items, despite having spent the amount needed on the kept items, this amount was still deducted on the refunded items. So disappointed with the service of this. So unless you are really sure of your sizing from this company beware as you have to pay for return postage and you may lose even further discounts!”
“Doesn’t advertise products correct, completely wrong fit. Refused a refund, only provided a credit. Bad customer service, this was the first and last I’ll buy from them”
“I’m extremely disappointed with the service, I have ordered something from you guys and it’s taken about a month to ship and I wasn’t able to cancel my order because it went though already. I don’t understand how I have to wait over a month to receive something just to send it back in order to get my money back. Will not be shopping again.”
“The product quality was very bad. I had high expectations by the looks of the advertisement and sponsors you guys have. When I received the products, they seem to fit and look nice but when I tested them out by bending and stretching it, it was completely see through. I’m not sure how someone wears them at the gym. Untrustworthy products. On top of that, the customer service was horrible. I had to use so many different ways of communication to get any kind of response. It had been almost 2 weeks since I received a refund of a response. I understand the holidays just passed but that is no excuse seeing that we are (were) paying customers. Overall experience was bad and they will no longer be getting my business .”
“Got charged twice for the same order. Took 10 days to get my money back. Talked to costumer service and they said it's not the first time. They didn't seem to care much. Offeres me a whole $10 off my next order. Package is "running late" was suppssed to be here last week. Still hasn't arrived and it's almost a week late”
“None of my clothes fit. A 2xl fit like a large and a half, and I can’t even return or exchange any of the sizes and spend 330$ on everything. Nothing fits. Beyond furious. Will not recommend to anyone”
“I’ve been a big fan of Ryderwear up until my last order. The items I purchased were faulty and didn’t even last one wear before starting to fall apart. I sent an email about a possible exchange or reimbursement but never heard back. I think that is terrible customer service and not the best way to run a business. Very disappointed with the product and service. Will not be purchasing anything going forward.”
“I never asked to have my email spammed with mail to review your product. I bought it, I gave you money, and that is that. No reason to add me to your spam list.”
“Super disappointed in the shipping time. I haven’t even received my order yet and received an email to rate the products.. it’s been at least 2 weeks at this point. My package sat at a facility for a week. Super disappointed”
“The size guide is inaccurate. I ordered the leggings in the smallest size and according to the size guide it should’ve fit but was way too big. I wanted to return but I would have to print my own label which would cost me $60 (same price as the leggings. Now I’m stuck with them and out $60.”
“Received my package. Paxkage said to cut along the line to open so I did. Turned out I accidentally cut one of my shirts, was told im out of luck. Customer service actually said they don't recommend cutting open the bag, that literally has instructions to, "cut to open." Bad customer service. Wont be purchasing anymore products or recommending company to anyone.”
“Useless customer service, couldn’t be bothered to spend 2 minutes replacing an item I ordered by mistake for another item so now I have to settle for an item I didn’t actually even want. Thanx ryderwear.”
