“Waited 2 weeks for items to arrive! Lost in transit after countless emails trying to find out where the parcel was! Still haven’t arrived and all items out of stock now! It took 12 days for someone from ryderwear to contact me back.”
“I did not receive my order. I am trying to get my money back now. Amendment on review: I still have NOT received my money or product as of Jan 19th, 2021. My original purchase was Dec.7th 2020. I get nice letters from the company but NO ACTION! Where’s my money or product PLEASE!”
“I’ll attempt to keep this short and sweet; Placed an order large enough to qualify for free express delivery, advertised at 1-3 days. That was 12 days ago. I’m still awaiting my delivery. ‘Customer Service’ have replied to me once out of 4 attempts, and that was only after contacting through Twitter. No updates on my delivery status. Can’t get in touch with the delivery courier. Can’t get in touch with their customer service. Will avoid like the plague in the future.”
“I paid for two day shipping and my order still hasn’t been shipped. I ordered it two days ago. I guess I won’t get my products before Father’s Day. Very disappointed I paid extra.”
“Realized I order the incorrect size once order was placed. Sent an email seconds after order confirmation to update to correct size and it was refused wow. Can't edit order seconds after purchase now I have to wait to return it ??? Ridiculous Like I mentioned before customer service said I have to wait to get incorrect size then I can return what a waist of time and money really upsetting. This could of been easily updated seconds from ordering. I'm a new customer and this is such a let down”
“My order was lost in transit. This is the second time I've had issues with an order from Ryderwear. To be completely candid, they did reach out to make it right, but this is a real inconvenience. There is a huge disconnect between the business and the carrier.”
“I still have not received this order and can not get a response from the company on when it will get here or what to do next. I have ordered in the recent past with no issues so I am not sure what is going on now but I spent a lot of money to not have a product and not have a reason why.”
“Horrible. My girlfriend and I order a shoes and we have to return one of them because of the Size and I still after a month waiting for my refund. I keep track of the item and the item arrive and I still don’t get my money back never recommend this website to anyone”
“Did not fit well. Wasn’t as advertised. Didn’t allow for returns on everything, and the ones you could return costed $22.99 to do. Total rip off, stay with Lululemon”
“Paid for express delivery, I should be issued a refund , shipping took way to long and not within a normal window. On top of that everything is way to small and cannot be returned.”
