Safety Restore Reviews

Name: Safety Restore
Address: 40 Main Street, Westfield
Rating: 4.87

4.9 Rating 2,338 Reviews

97 %

of reviewers recommend Safety Restore

Company Reviews

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Phone:

(855) 552-7233

Email:

service@safetyrestore.com

Location:

40 Main Street
Westfield
01085

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“canned replies, system down, haven't received, holiday shipping. bla bla bla meanwhile a week and a half later, nothing.”

Helpful Report

Posted 3 months ago

“Belts returned in the same condition I sent them in, now can’t get anyone on the phone.. huge ripoff.. if you want to save money and your time, avoid these guys,”

Helpful Report

Posted 10 months ago

“AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID!!!!! Just like this previous feedback : “After you pay, they ask for more money and they’d ghost you. Promises 24 hour turnaround on the second week and calling daily when being promised daily that my part will be shipped, up to now I haven’t received my airbag module, better off going somewhere.””

Helpful Report

Posted 1 year ago

“The people I talked to were great but they couldn't fix the problem. They did a great job on the seat belts but corrupted the programming in the brain box. I sent it to them with 3 codes & it had 24 codes when it came back. They did it over with the same results. Sent it to myAirbags and they said the module is unusable. Next time I will start there. Got a full refund but now I have to buy a brand new factory module and have the dealer program it.”

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Posted 2 years ago

“Don't do business here. I had 2 seat belt retractors sent in, they fixed one right the other was still defective. When I called to get returned I was on hold for an excessive amount of time, then left a VM with my number. they never called back. Then when they did, they won't warranty since it's been over 14 days from shipment. A waste of time and money. PS look up these parts on hollanderparts and have shipped. It's cheaper and quicker.”

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Posted 3 years ago

“Customer service is terrible!!! They commit to a 24hr turn around, which is a complete lie. They have had my repair since 8/11/2020 (now it is 8/19) and every time I call no one can tell me what the status is, if it has been shipped, or even if the repair has been done. All I can get out of anyone there is that they have my seatbelt. I have received no communication from this company other than to confirm they received my repair. Today the guy that answered the phone hung up on me after telling me he couldn’t tell me anything about my repair (this is the 2nd time this has happened to me)?!? Every time I call I am given the run around and told to call back when one of their managers is there. Curiously, after 3 calls they never have a manager there nor has anyone called me back. Stay away from this company!!!! They are a complete fraud!”

Helpful Report

Posted 3 years ago

Safety Restore is rated 4.9 based on 2,338 reviews