“Plain and simple ur employee was one of the rudest person I' very ever seen. Called a liar with other customers there. I was right won't be back a.d will tell everyone I know. If she treated that way she's rude to others also !!!”
“THIS ORANGE HAIR BOY IN A HALTER TOP LITTLE BOY WORKING IN THE STORE WORKING GONNA SAY
TO ME ,
YOU SMELL LIKE TURKEY?? WHAT REALLY IS THIS THE SERVICE WE GET NOW.
I came in to purchase not be insulted by someone who is apparently unsure of who they are.
Id like this handled and not swept under the rug”
“Online order shipping is a disaster. Each and every time!
I am in the process of finding another company to supply my companies.
I can not comprehend how this company is turning a profit due to the constant returns, poor customer service and reorders.
Save yourself the hassle and find a dependable company for supplies.”
“I like Sally's and I purchased beauty supplies from there. But I shopped at store #857 to purchase products for a friend she gave me a coupon with a barcode and the manager Ivette Flores refused to scan a valid coupon because Sally was not written on it. My friend has purchased many products from Sally's and she earned those coupons. I left the store embarrassed and went to another store were the coupon scanned and I got the savings my friend earned without issue the clerk was friendly and had excellent customer service. Ms Flores is not a leader and should not be in a managerial position because she sets a bad example for other Sally's employees.”
“I came in to buy my usual hair dye and a polish on clearance but had an issue at checkout with the polish that was marked down with red tag but the cashier that helped was very rude a arguing with me can’t sell it because the sell was over . There was many there with red tags . So she talked to me very rudely . I was done with those workers so I walked out . She was talking to me with bad customer service.. Not returning looking in Clovis to shop at Sally’s . I will call corporate about the situate that was very unpleasant.”
“Sales person was very rude and argumentive. Nasty to me. She argued with everything I said Thus Sallys is located in Marketplace in Selinsgrove PA I filed a complaint at Corporate.”
“I was just at first and Maine Town Center, Colorado Springs, CO and had the worst experience of my life. I’ve never been treated so rudely the behavior was absolutely disgusting and older lady literally was following me around from the moment. I walked in the door as though I was going to steal something, I’ve never been treated that way before in my life. I didn’t even want sshop there or buy anything from this woman. She made me feel so uncomfortable. I hope everybody writes about their experience there this happened on the date 04/27/24.”
“Don’t ever apply for a credit card through Sally Beauty. They use COMENITY Bank/Financial and it is nothing but a scam.
My first statement came in the mail, I wrote out a check and mailed it well in advance of the due date. Unknown to me the payment must have gotten lost in the mail??? Or did it??? IT FINALLY CLEARED THEIR SYSTEM JUST A FEW DAYS BEFORE I RECEIVED MY NEXT STATEMENT. Needless to say I was charged the full percentage rate for a late fee. So I went to the local store to make the late fee payment and then came home and immediately canceled the card.
Now I have received a statement telling me I have another $3 fee, this time for an interest charge.
When will it end? I have gotten NO help from customer service, they have made absolutely no offer to wave any charges, you would think they would make some effort to be of assistance.”
“I just experienced the worst customer service at Sally's in Vernon. After purchasing a faulty product. I had trouble returning it. I contacted the original manufacturer and they send me a new one right away. The Sally's store said I can now return it . When I tried to that , The sales person was very rude , condensing and very disdisrespectful. I was treated so poorly and then was told that the product was not right for me from the start, which she actually recommended. This was clearly her way of trying not to except
responsible. In the end, I bought a more expensive product as she literally cut up my original product that I was expected to return to the original manufacturer . I now have to mail back a completely destroyed product. I will never deal with this store again.
No customer should ever be treated so poorly.”
