“Ordered my products 2 weeks ago and have not received my order.Have sent numerous emails, made calls -no response. Had to open a case with paypal in order to receive a response . Would have bought the product elsewhere for the same amount of money, had I known how incompetent they are as a company”
“Just an awful company to deal with and then rather than just apologise for their error they justified their mistake by blaming me for not confirming my order .... even though i had paid fully and received a confirmation of my order 6 weeks ago !
Just an apology or perhaps even an offerto attempt to rush through my order after i had already waited over 6 weeks might have been more prudent”
“Disgusting service. I ordered wax and they sent me the a cheaper version. No refund if the difference. When I called to speak and discuss that they had sent me the wrong product they did not care and told me the wax I wanted is no longer made. But it is ..... refused to refund me difference only chance of refund is if I return products and have to wait for them to reach their warehouse before they will refund me. Do not use!,,,”