Salon Wholesale Reviews

Name: Salon Wholesale
Rating: 4.48

4.5 Rating 589 Reviews

86 %

of reviewers recommend Salon Wholesale

4.5

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03302230891

Email:

help@salonwholesale.com

Location:

195 South Liberty Lane, Ashton, Bristol
BS3 2TN

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Salon Wholesale 2 star review on 30th September 2022

Nana

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry my last purchase of L'Oréal developper 20mg was not the same as my order described in the picture And too late to receive and disappointed of the wrong item”

Helpful Report

Posted 3 months ago

“Good day. To my great regret, I still have not received my order from you. I placed the order on November 26th. Order number 189230. Tracking number: UD077382014BE”

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Posted 3 months ago

“Never did get my order….2 months later and still hoping”

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Posted 3 months ago

“delivery 15 days, disaster”

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Posted 5 months ago

Dear Perica, Thank you for your review, and please accept our sincere apologies for the inconvenience caused. Your patience is greatly appreciated, as is your honest feedback. Rest assured that your words shall not be taken lightly; we shall reflect upon them with due seriousness and strive to better meet your needs in future. As a swifter alternative for international orders, I would highly recommend our Tracked or Express shipping options. If you have any further issues or queries, please feel free to reach out to our customer care team who will be more than happy to help. Apologetically, The Salon Wholesale Team

Posted 5 months ago

“I have send emails asking for tracking number ti trace the package as package has never delivered and had no response, this is the first time a got any communication with anyone from salon wholesale. You guys are terrible I place the order September 7th and as of today still no package.”

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Posted 6 months ago

Dear Marta, We're truly sorry to hear about the difficulty you've experience with your order communication. I see we received an email from you on the evening on September 18th, and we replied the following morning with your tracking details. Please reach out to us with your order number at Help@salonwholesale.com so we can get this sorted out for you. Best wishes from the Salon Wholesale team

Posted 6 months ago

“I’m still waiting my order it’s two weeks now .very disappointed”

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Posted 11 months ago

“Not good as the cutting blade I bought didn’t work on the machine I have and was mentioned about the product”

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Posted 1 year ago

Hi Mattias, We're really sorry the blade didn't work on your machine. I'm glad we were able to resolve the issue for you, and hope we did so to your satisfaction. If you have any further issues at all, please do get in touch as we're always happy to help :-) Happy Holidays from Salon Wholesale

Posted 1 year ago

“Product damage twice waited 2 weeks too get shampoo not happy with your service”

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Posted 1 year ago

Hi Bridget, Thank you for the review. We really want to help you, but we're a little confused about the details & just want to clarify some things. You mentioned your product has been damaged twice, but we only seem to have had one order from you (for one item, which was not shampoo), have had no previous communications from you regarding a damaged product or anything else, and have never re-shipped an item to you. You also mentioned waiting 2 weeks to receive your order, however you received your Salon Wholesale order 48 hours after you ordered it (it was ordered on a Monday evening, shipped on the Tuesday morning, and delivered on the Wednesday). I'm wondering if this review was meant for a different company, but please feel free to reply to our last email if you have any information that could help us to investigate this. If we sent you a damaged product, or if there's anything at all you're not happy with, we'd love to help! Looking forward to hearing from you. Best wishes, Salon Wholesale

Posted 1 year ago

“I ordered more than a month ago. but the goods never arrived”

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Posted 1 year ago

“They are asking me for a review but I still haven't received the product”

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Posted 1 year ago

Hello Carola, I'm really sorry your product did not arrive on time, and I hope we were able to fully resolve the issue for you. If you have any further issues at all, please get in touch as we're always happy to help :-) Best wishes from Salon Wholesale

Posted 1 year ago

“I never received the product and no tracking given”

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Posted 1 year ago

Hi Jared, Thank you for your review. I'm really sorry your order was delayed, and I hope we managed to resolve your issue to your satisfaction. If you have any further issues at all, please don't hesitate to get in touch, as we're always happy to help :-) Best wishes, Salon Wholesale

Posted 1 year ago

“Still haven’t received my product”

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Posted 1 year ago

“A couple weeks ago I order some hair products. At the moment of the checkout I choose to include a surprise gift. And the system charged me an additional $20. When I received the packet I only got what I ordered. I did not received any additional product as a " gift". It was a scam. The surprise gift if that they stole my money. I would never trust, recommend or buy again here.”

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Posted 1 year ago

Hello Estefania, Thank you very much for your review. We're really sorry your free gift was not included in your original order, and hope you received the ones we sent out subsequently. We sent you a copy of your invoice to have a look at. If there's anything on there that you think doesn't look right, please let us know so we can get it resolved for you. All the best, Salon Wholesale

Posted 1 year ago

“Purchased some hair gel but it never showed up, no option to track or anything”

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Posted 1 year ago

“I still haven’t received my order which I purchased on 02/06123 and am wondering where it is Kind regards Cheryl”

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Posted 1 year ago

“I would not advise anyone to purchase a product from Salon Warehouse. I did not receive my order and was charged to my account ($8.xx).”

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Posted 1 year ago

“Item still not recevied.”

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Posted 1 year ago

“Ive brought this comb exactly a month ago and i received an email saying it has been delivered but it wasn't and salonwholesale have not replied to my emails ive sent 3 weeks ago. never buying for here again. do better”

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Posted 1 year ago

“I have not received an update if the items even being dispatched since the date they were preset and paid for. Not impressed so far!”

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Posted 1 year ago

“I never received my order”

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Posted 1 year ago

Salon Wholesale is rated 4.5 based on 589 reviews