Salon Wholesale Reviews

Name: Salon Wholesale
Rating: 4.48

4.5 Rating 589 Reviews

86 %

of reviewers recommend Salon Wholesale

4.5

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03302230891

Email:

help@salonwholesale.com

Location:

195 South Liberty Lane, Ashton, Bristol
BS3 2TN

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Salon Wholesale 2 star review on 30th September 2022

Nana

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery took longer than stated”

Helpful Report

Posted 7 months ago

Dear Afrah, Thank you very much for your review and rating, and I'm sorry to hear the delivery took longer than expected. I see you placed your order at around 4:30pm on a Friday afternoon, after the 2pm cut-off time for same-day dispatch. You selected our Standard shipping option, and your order was shipped at 9:30am on Monday (the next business day). I see that on Tuesday you contacted Royal Mail asking them to hold your parcel at a collection point, and then you collected it on the Wednesday. If you have any suggestions on how we can improve our services or make our shipping times clearer, please get in touch with our support team, as we love to get customer feedback. If you have any further issues at all or if there's anything we can help with, please let us know and we'll be happy to help. Best wishes, Salon Wholesale

Posted 7 months ago

“Love ordering from you, however when I add my kadus colour to the cart it doesn’t show what shades are in my basket, meaning if I want to add one more of a shade I already added I can’t, just think having the shades shown in the basket would make shopping with you a lot easier”

Helpful Report

Posted 7 months ago

Dear Kirsty, Thank you so much for the thoughtful feedback; that's a really good point about the colours. We're always looking for ways to improve, so we'll see if there's anything we can do to make the shades show in the basket. Thanks for being a loyal customer, and look forward to seeing you again soon :-)

Posted 7 months ago

“My fault I did order the wrong colours you said I could return them but I will use them this time and make sure I get the black ones next time”

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Posted 10 months ago

Dear Michelle, Just wanted to say thank you so much for taking the time to leave us a review of Salon Wholesale! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. If we can be of any further assistance at all, just let us know :-) Best wishes from Salon Wholesale

Posted 9 months ago

“esken kom skadet, og jeg betalte også for levering på nettsiden, men på postkontoret sa de at jeg skulle betale ekstra toll, de varslet ikke om dette på nettsiden ved bestilling”

Helpful Report

Posted 1 year ago

Hei Oksana, Takk for at du tok kontakt med oss, og vi beklager på det sterkeste ulempen du har opplevd med de uventede avgiftene og den skadede esken. Send oss en e-post på help@salonwhoelsale.com, så ser vi mer enn gjerne på disse problemene for deg. Beste hilsener, Salonggrossistteamet

Posted 1 year ago

“Product was correct but I was disappointed that it took so long to arrive. I won’t ever order from here again.”

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Posted 1 year ago

“Would love to give you 5 stars but I have never received it”

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Posted 1 year ago

“The scissors squeak even tho I’ve oiled them to stop it ! Also look like been used ! The pack was Opened not sealed & scissors loose inside !”

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Posted 2 years ago

“Fast shipping however items have been coming crushed”

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Posted 2 years ago

“I ordered this product for a Christmas stocking stuffer and just received it .”

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Posted 2 years ago

“I can not write a review as I have not received my products yet. Can you please advise? Many thanks Rebecca Brewer”

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Posted 2 years ago

“I mistakenly ordered two men's razors (Parker 99R Super Heavyweight Chrome Butterfly Open Razor. The browser was slow, so I clicked again on the "order now" button) and immediately contacted customer services (as soon as I saw both of them being debited from my bank account) to let them know of my error. I was told to return the extra one. The one I received arrived well-packaged in a box, but did not include a sales invoice. To date, the second razor hasn't arrived.”

Helpful Report

Posted 2 years ago

“This is my second time ordering. Havent had a problem on the first order, but this time i unfortunately received an item that was half empty and was not even secured with a tape.”

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Posted 2 years ago

“I purchased 3 shaving sticks off you they were OK but were loose with no holders”

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Posted 2 years ago

“product is fine. would have been nice if i received a reply to several email inquiries asking about ordering more than the minimum amount the site allowed me to order.”

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Posted 3 years ago

“Shipping for china made item was 189% of the item cost. But still better than competitors free shipping price for OEM unit @ 700%”

Helpful Report

Posted 3 years ago

Salon Wholesale is rated 4.5 based on 589 reviews