Sarah Chapman Ltd Reviews

Name: Sarah Chapman Ltd
Address: 25 Ives Street, London
Rating: 4.75

4.8 Rating 723 Reviews

96 %

of reviewers recommend Sarah Chapman Ltd

Company Reviews

Product Reviews

128

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Phone:

02075899094

Email:

michael@sarahchapman.com

Location:

25 Ives Street
London
SW3 2ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely waste money!Avoid!”

Helpful Report

Posted 1 week ago

“I ordered the Intense hydrating boost. It took forever to get to me and it is the size of a lipstick! Came in a big box so I'm sure that I got ripped off on the S & H as well as the product. Customer Service non existent. Save your money and aggravation.”

Helpful Report

Posted 5 months ago

“During an event at Fenwick Newcastle, I was given a free half an hour consultation by a Sarah Chapman representative. After evaluating my needs and my skin, I was advised the facial cleanser and serum that were supposed to suit me the most. I also got free testers. I used both the cleanser and the serum once a day for less than a week. After a couple of days I noticed some itchiness, then overnight my skin was covered in red spots and pimples. I stopped using them immediately after that and went back to get a full refund. Also gave the free testers back. Can't believe such an expensive and well known brand can cause these reactions. God knows how long it'll take for my skin to go back to normal. Stay away”

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Posted 2 years ago

“Never received my order Payed and after one month of in and out mails still nothing First they claimed details Then the the order was finally shipped Then again lost Than again that they were going to re ship it Than nothing So disappointing”

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Posted 3 years ago

“I never received my product!”

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Posted 3 years ago

“Save your money! Expensive 10 day treatment that is nothing more than water! When I told them how dissatisfied I was they blocked my email-horrible way to treat customers and product was a waste of money”

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Posted 3 years ago

“Horrible packaging, and even worse w/customer service. I paid for a product that was shipped to me in a flimsy thin box and with little tissue so when it arrived it already has been thrown around inside.”

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Posted 3 years ago

“I have to say I was given a ICONIC facial gift which cost £525 and it is the largest waste of money out there. They say there is a skin peel which didn't happen, a plastic thing was put on my face for 15 minutes and it was not peeled off, laser is a light from a distance just put on your face for 15 minutes, you face is massaged and there was a heat put on just along my jawline, they said this would lift my skin???? and then a microdermabrasion needle that was prickly - not sure what it did and the lady doing the facial tried to remove anything she saw ie blackheads, pimples or anything that stood out. It is definitely not worth the money and I'm unsure why anyone would say it was????”

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Posted 4 years ago

“Don’t waste your time and money. They would not meet your expectation. Sarah Chapman doesn’t even care about customer bad feedback and feeling.”

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Posted 4 years ago

“Don’t waste your time and money because they wouldn’t meet your expectations. I will not return. Don’t get misled by reviews in magazines.”

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Posted 4 years ago

“I went to the Sarah Chapman clinic for a first time Intro Bespoke facial of 90 mins it lasted 80.I was rushed throughout the whole treatment,had no lymphatic drainage around my eyes which I specifically asked for.No pressure was used whatsoever I didn't feel like I'd had a facial whatsoever I came out looking tired.A hard sell throughout the whole treatment not relaxing or beneficial whatsoever.Youre paying for the name not the service.A total waste of my time and energy.A very unsympathetic manager who refused to do anything about my dissatisfaction.A total waste of my time and energy.”

Helpful Report

Posted 6 years ago

“I had to take the 1st bottle back to Space NK as the pump broke and the product was coming up the sides of the bottle not the pump. With the 2nd bottle, the silver covering came away from the bottle so I got product and silver bits mixed together.For such an expensive product the packaging needs to be sorted out”

Helpful Report

Posted 6 years ago

“I had a 6pm appointment for a 'bespoke facial' and eyebrows plus upper lip waxing. The beautician was late so we started at 6:20pm - I had to leave at 7:10pm. She started by using wax that was too hot, the extraction was done without preparing the skin, but the rest felt pretty standard. I only discovered this morning that the waxing was very poorly done (irregular brown line, hair not removed from the upper lip), and in attrition my face is covered in spots and incredibly dry. Awful experience.”

Helpful Report

Posted 7 years ago

“Very disappointed. Facial cost £170! During the facial there was alot of dead time (20 min to 30 mins) where the facialist was doing nothing as she had applied a mask or the LED light...this is not the norm. Save your money and go elsewhere!”

Helpful Report

Posted 7 years ago

Sarah Chapman Ltd is rated 4.8 based on 723 reviews