Saxton 4x4 Reviews

Name: Saxton 4x4
Address: WestwayChelmsfordCM1 3BH, Chelmsford
Rating: 4.52

4.5 Rating 605 Reviews

88 %

of reviewers recommend Saxton 4x4

Company Reviews

Questions

Metrics

4.5

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245351234

Email:

m.poole@saxton4x4.co.uk

Location:

WestwayChelmsfordCM1 3BH
Chelmsford
CM1 3BH

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Saxton 4x4 1 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grt team Brett /andy/ Jenna all very helpful Will defo next car as well”

Helpful Report

Posted 2 years ago

“Great service friendly and helpful”

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Posted 2 years ago

“Saxton have sold us 2 cars that should’ve not been on the rod.These cars were life threatening not only for our family but for those others on the road.The faults were ridiculously dangerous as with the Range Rover I had no breaks 3 times being on the motorway.The other car is Bentley Bentayga and had illegal tyres and breaks and the driver door was opening whilst driving.Saxton have disconnected all the break sensors.SW17WUB is the car number and everyone can see that in December 2021 failed the MOT and next day has passed.Saxton have done another MOT check a day before they sold the car to me and passed.All 4 tyres on the car are manufactured 2016-2017 and were illegal for driving and dangerous due to being overworn.But impressive how they passed the MOT at Saxton. I have used the Range Rover no more than 1 month in the 6 months of the contract so far.I have a tracker on it and can be checked. RAC engineer have advised that Range Rove is not drivable and recommended to be picked up by recovery .Saxon have done this and kept the car for over 3 weeks.1 Weekend after they gave it back I had the same brakes problem,250 miles away from home.RAC inspector came to help and when he connected the tester it shows him over 16 major faults.They picked up the car and kept it for over 1 month.I had the car back and a week later all suspension failed.The car is at my address for the last 6 weeks and Saxton did not take any decision of what to do with it. First I have contacted Mr A. Austin by email and I explained all the problems.He has’t replied back yet.After I contacted Mr M.Freeman and sent him all the evidence and he sent us all the reports after the car was repaired at their garage.He said that the car he sold us is very good. I want to go to court with this matters as it cannot stay like this.My life and my family’s and the road users were put in danger due to this cars.If anyone has the same problems please contact me at cristyaur@yahoo.co.uk so we can make a better case against them”

Helpful Report

Posted 2 years ago

“Max and Ruhul was very helpful and kind. I appreciate them so much. Thank you”

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Posted 2 years ago

“Very helpful and kind from max and Rhul great people very respectful and kind”

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Posted 2 years ago

“Brett was thorough, friendly and helpful as was Ruhul with the handover. Great service.”

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Posted 2 years ago

“Great cars and great prices. Tom and Ruhui were both great and made it a super smooth transaction. Would gladly use again and recommend to anyone.”

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Posted 2 years ago

“Max and Ruhul very professional and quick and easy deal will come back again and lovely hospitality”

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Posted 2 years ago

“Great experience with all the sales team. Daniel D, tarik, Jenna.”

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Posted 2 years ago

“Matt in sales was fantastic professional and efficient Ruhul in handover made everything super quick and easy”

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Posted 2 years ago

“Just purchased my first car here and was looked after Really well by Ruhul. Very friendly and helpful guy! Thank you so much for everything!”

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Posted 2 years ago

“Fantastic service & attention to detail from start to finish - so well looked after by shahkar & dan y”

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Posted 2 years ago

“They are great from start to finish Dealt with everything really professionally When looking for another quality car I will look at Saxton before any”

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Posted 2 years ago

“Everyone was very helpful and a special thanks to Bradley for looking after us and we love the car thanks for everything”

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Posted 2 years ago

“Very efficient and customer friendly”

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Posted 2 years ago

“Great customer service from Max Ali.”

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Posted 2 years ago

“Dan white and Jenna were extremely helpful. After a quick phone call to get all details, the car was ready to collect within a few hours. It’s was a easy and laid back experience and I would definitely recommend and possibly use again in the future (not for a long time due to the brilliant car I have been sold) Thank you guys!!”

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Posted 2 years ago

“Jenna and luke most helpful ,pleasure doing business with you”

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Posted 2 years ago

“Tarik was very helpful while I was looking at purchasing my new car. In depth knowledge of the car and very friendly. Jenna was very efficient with the final paperwork when I collected my new car which made the handover process very easy. Thank you both.”

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Posted 2 years ago

“Great service, sales and administration team very helpful. Special thanks to Juhel and Shahkar for there assistance.”

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Posted 3 years ago

Saxton 4x4 is rated 4.5 based on 605 reviews