Saxton 4x4 Reviews

Name: Saxton 4x4
Address: WestwayChelmsfordCM1 3BH, Chelmsford
Rating: 4.52

4.5 Rating 605 Reviews

88 %

of reviewers recommend Saxton 4x4

Company Reviews

Questions

Metrics

4.5

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245351234

Email:

m.poole@saxton4x4.co.uk

Location:

WestwayChelmsfordCM1 3BH
Chelmsford
CM1 3BH

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Saxton 4x4 1 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Max and Ruhul excellent service through start and finish will highly recommended”

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Posted 2 years ago

“excellent service 💯”

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Posted 2 years ago

“Very happy with service everything was great lovely happy salesman,very friendly .happy with price.car very nice. 5 stars. Thank Juhel and Ruhul”

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Posted 2 years ago

“Good customer service for purchase and smooth transaction”

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Posted 2 years ago

“Excellent service by Juhel Ahmed! Daughter is over the moon with her new car thanks to Juhel!”

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Posted 2 years ago

“Very good service . All the staff very friendly”

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Posted 2 years ago

“Great service and easy to deal with. Thank you Brett and jenna”

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Posted 2 years ago

“Amazing, fast, professional service. Straight forward process doing our part exchange today, very happy with our new purchase!”

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Posted 2 years ago

“Very helpful made the process very simple Thank you Ellie”

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Posted 2 years ago

“AVOID!! Can’t be trusted!! I wish listened to all these negative reviews. No were near the standards and customer service of a main dealer!! Spent £31,000 on a Merc GLE. Leant a harsh lesson that for high end cars you can only really trust Main Dealers that have the customer service you expect. My complaint with SAXTONS is 1.Given a spare key which was not for my vehicle. Alerted the sales person within 2 days of noticing. 2 yrs on and they now claim that it’s doesn’t state anywhere that I should have been given 2 keys! The point is i was conned in thinking there was a spare and bought the car under this false pretence. They have refused to replace the ‘dud’ spare key and they have wished me luck in making a complaint with the Motor Ombudsman!! I’ll update on how I get on!! 2. Break wear warning after only 23 days and only 200miles!! cost me £500 to change front brakes. So you should ask for break pad measurements!! Another harsh lesson learnt- this would never have happened with a main dealer!”

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Posted 2 years ago

“Ellie sold us our new X3M Competition and couldn't be happier. She was amazing to deal with from start to finish, very easy purchase and I will definitely be coming back. Everyone should buy their cars from Ellie at Saxtons! Jenna was great with the handover, patient when transferring deposit, great customer service and very easy to deal with. 10/10 experience.”

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Posted 2 years ago

“Really efficient and easy PX deal thanks to the professionalism of Serkan and the lady who sorted all the boring admin and paperwork!”

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Posted 2 years ago

“Very Happy with expirence with Daniel yeomans and jenna”

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Posted 2 years ago

“Max was very helpful from the beginning, no pressure/sales talk. He just answered all our questions giving us plenty of space to view the car and make our decision. We noticed an issue with the camera which he confirmed would be fixed prior to purchase. Jenna has been extremely helpful in completing all necessary paperwork. Thank you for all your help”

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Posted 2 years ago

“Daniel Dimifte was help and friendly.”

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Posted 2 years ago

“They are really nice and helpful in all the process”

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Posted 2 years ago

“Great customer service specially from Juhel and Ruhul . Highly recommended”

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Posted 2 years ago

“Very Happy returning customer Customer service exemplary as usual thanks to Luke in sales and Jenna on hand over”

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Posted 2 years ago

“Bought my first car from Saxtons yesterday couldn’t be more happier. A special shout-out to Shahkar who guided me through everything seamlessly and answered all the questions I had.”

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Posted 2 years ago

“It was an amazing experience”

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Posted 2 years ago

Saxton 4x4 is rated 4.5 based on 605 reviews