“How petty can you get!!! Cancelled my order and banned me because of constructive feedback I left regarding their shoddy/unhelpful and downright rude customer service, nice move 😉. Just reaffirms my previous experience with their shocking service. Customers beware, if something goes wrong with a product they WILL NOT try and help. I mean it was only a replacement cage wheel I was after. A great book you should read - Dale Carnegie Professional Sales Training, really makes you think about the impact of customer feedback on a business”
“Scarlett, the owner deals with customer relations personally, I had at least a half dozen emails from her discussing delivery details, She answered my queries on a Sunday and 7am in the morning, all my items arrived by courier exactly on time, Free next day delivery in mainland UK. £18 for me in the Scottish Highlands.
If you need anything for your Parrot you wont do better than Scarletts!”