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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Servizio preciso e veloce
Helpful Report
Posted 5 years ago
Excellent swift service, parcel arrived promptly.
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Posted 5 years ago
Very good indeed
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Posted 5 years ago
Super fast delivery. Great service. Everything I order is great quality and awesome prices. Genuine sale offers.
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Posted 5 years ago
Good price, very quick service. Happy first time shopping here :-)
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Posted 5 years ago
Extremely happy with the service provided, especially during lock down. Fast and efficient, and bike delivered with no issues.
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Posted 5 years ago
Excellent service from Scotby Cycles, the price of the shoes was the best I found & came with free delivery, ordered on Wednesday, received on Friday.
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Posted 5 years ago
Good Web site lots of choice, good prices and good delivery time would definitely order from scotby again
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Posted 5 years ago
Very quick service as described and great price thank you
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Posted 5 years ago
Excellent price, excellent delivery time and excellent customer services.
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Posted 5 years ago
Excellent service and shoes. Got a pair of FiveTen DLX shoes and the sizing is perfect (first time I've ever bought shoes online, so very relieved). The shoes are surprisingly comfy given they are quite stiff and feel very robust. I'm new to mtb so I can't compare with other models/makes. The service from Scotby is excellent, as I called to ask about sizing and left a message and one of the staff returned the call within an hour. I paid an extra £2.95 for next day delivery and the shoes arrived within 24 hours. This is a very different experience from another online retailer- I had waited 4 weeks for the shoes only to be told they would not arrive until the end of July and it was very difficult to contact the staff. So well done Scotby for operating so well during what is clearly a difficult time for retailers. Many thanks and more than happy to recommend you.
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Posted 5 years ago
Absolutely brilliant service and delivery time was very quick. Will definitely be recommending to friends.
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Posted 5 years ago
Easy to navigate the website to find what I was looking for. Price was competitive and delivery was free and via Royal Mail which for where I live is the easiest option. Thanks!
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Posted 5 years ago
I bought a cycle helmet from you very recently via e bay. The item was accurately displayed and within my price range. I was pleased with the colour of the helmet but mainly it was light and comfortable to wear. The item arrived very quickly . With this kind of service I will certainly look you up should I need any other cycling item.
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Posted 5 years ago
During the current lockdown dealing with Scotby cycles was excellent. I picked my bike up from the shop but I could have easily had it delivered to my front door.
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Posted 5 years ago
Great product, great price, great service. Would 100% use again. Very happy
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Posted 5 years ago
Excellent, my first order. Quick to process and quick to receive item even via the free postage option. I will be using them again for sure
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Posted 5 years ago
Great customer service / Brilliant all round service.
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Posted 5 years ago
Bought a Crank Brothers pump. Great price great service. I look forward to visiting shop after Covid.
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Posted 5 years ago
Quick hassle free service. Top job. Would highly recommend.
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Posted 5 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews