Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online service with user friendly site, easy to find products and simple, quick check-out process. All followed by very swift delivery of a well packaged order, thank you Scotby... :)”

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Posted 9 years ago

“Very pleased with the service. Highly recommend.”

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Posted 9 years ago

“I've been really pleased with Scotby cycles. Had the best price around for what I wanted and it was dispatched next day. Emails kept me up to date with my order. Had to return it as I'd ordered the wrong size but this was free and easy. Couldn't ask for more , hassle free as it should be. Will definitely be coming back.”

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Posted 9 years ago

“Quick delivery, good comms and good pricing. What more does one need?”

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Posted 9 years ago

“Was looking for a set of Fox Launch Pro knee pads. I looked online at all the usual suspects and found Scotby Cycles to be the cheapest. Had never used them before. Order went through no problem, arrived a couple of days later. Saved nearly £15 compared to the next cheapest. Would definitely use them again.”

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Posted 9 years ago

“Stuff arrived in perfect condition when expected... could not ask for more...”

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Posted 9 years ago

“Excellent customer service would highly recommend”

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Posted 9 years ago

“A great store that I stumbled upon by chance! I was looking for some new cycling shoes in a 2017 colour and Scotby Cycles was the only store in Europe that had the new colour advertised already (bar the manufacturer). Not only that but they were at a great price too, below what the big online shops were selling the 2016 colour shoes at. Postage was quick and free as I spent over £25, and the website clearly states there's free returns for 30 days pretty much for any reason on items that aren't too large. They even include a Royal mail postage label with the receipt. I haven't needed to use their customer services, but on price and delivery speed alone, I'll be looking to use these guys first in the future for my bike related purchases.”

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Posted 9 years ago

“Came across Scotby by accident and was very impressed with their range and their prices. Brilliant service followed my order. I really can't find fault with them. Superb quick and efficient, highly recommended.”

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Posted 9 years ago

“Very prompt delivery and I am very happy with the purchase”

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Posted 9 years ago

“Fast efficient service”

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Posted 9 years ago

“Excellent service for a quality jacket. Delivered in days, well packaged and very good price and free delivery. Highly recommended”

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Posted 9 years ago

“Excellent all round service in the speedy delivery of a quality item at a very competitive price. Highly recommended.”

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Posted 9 years ago

“I found the website easy to navigate and order through, and my order arrived promptly (and it was the correct item). Thanks Scotby Cycles, the kind of customer experience I'm after!”

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Posted 9 years ago

“Excellent prompt service. Very happy. Good price. Good deal.”

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Posted 9 years ago

“Simon from Scotby Cycles is just terrific. I've had a couple of problems with my shoes and each time Simon has responded promptly to my emails and has exchanged the shoes for new ones without any bother. Highly recommended seller: can't recommend them enough. :-) thanks for a great service.”

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Posted 9 years ago

“Excellent service, endura shorts arrived well packaged and quickly and are fantastic, better than my two Assos pairs”

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Posted 9 years ago

“Excellent product delivered really fast and for the best price I have found for the Osprey bags. Really good notifications for the delivery status too.”

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Posted 9 years ago

“I ordered Ortlieb panniers and they arrived very promptly, at the best price online and with free delivery. Overall, excellent service.”

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Posted 9 years ago

“The service from Scotby cycles was first rate, and I cant recommend them highly enough. Initial service was prompt, and when there was an unforseen issue with the product they were professional and hugely helpful in the resolution. Great first experience away from the normal online companies out there. Thx.”

Helpful Report

Posted 9 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews