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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
No problems whatsoever. Had to return item and got a refund quickly. The only reason I sent my order back is I chose the wrong size. I would use again.
Helpful Report
Posted 5 years ago
Prompt response to enquiries, painless returns process.
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Posted 5 years ago
Great website, easy ordering, fast delivery.
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Posted 5 years ago
Super fast delivery and very reliable great place for all your cycling needs thanks again.
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Posted 5 years ago
Super quick delivery pump arrived in time for my next MTB ride thanks πŸ‘
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Posted 5 years ago
Fantastic to deal with these guys a real pleasure. 5β˜†β˜†β˜†β˜†β˜†
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Posted 5 years ago
Excellent prompt service everything as described
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Posted 5 years ago
Great helmet. Nice look. Ready now for my wildcamping cycle trip from Peebles to Inverness.
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Posted 5 years ago
I urgently needed a tyre and you had it in stock. Served with a willing smile. Next, I wanted an underseat bag, Ortleib. Another willing smile and good advice. Joyce
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Posted 5 years ago
Jed gave me fantastic advice - it was a decent investment for me and I absolutely got the right advice and love my new Cannondale. I would highly recommend Scotby Cycles - a very welcoming atmosphere and sound advice.
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Posted 5 years ago
Sent wrong item then told me no refund or exchange stay clear
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Posted 5 years ago
Great choice of parts and accessories Fast delivery
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Posted 5 years ago
Shopped a couple of times with Scotby now and been great prices and service each time
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Posted 5 years ago
First time purchase and won’t be the last! Ordered and arrived within 48 hours- cracking price and really well packaged. I will definitely use Scotby Cycles again.
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Posted 5 years ago
Cycling shoes dispatched very promptly
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Posted 5 years ago
Good website and great prices
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Posted 5 years ago
Goods arrived in good time well packaged and cycle helmets are exactly what I needed
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Posted 5 years ago
Bike looks even better in the flesh than online, easy assembly as I only had to fit the handle bars and one pedal, really well packaged, not a mark on it from the 140 mile journey from the shop to my door, quick delivery, ordered on the Tuesday evening and was at my door Thursday morning, would definitely recommend my friends to shop at Scotby cycles.
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Posted 5 years ago
Good discount and fast delivery, thanks
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Posted 5 years ago
Although only purchasing a Cannondale water bottle from Scotby Cycles, it was first class service from purchasing online to delivery. Will certainly use again in the future. Highly recommend.
Helpful Report
Posted 5 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews