Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly knowledgeable staff, who are always keen to help, with decently priced cycling stuff.”

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Posted 5 years ago

“Placed my order and I received it within 5 days and that's including a weekend brilliant service would use and recommend again”

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Posted 5 years ago

“Good communication. Quick delivery. Competitive price.”

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Posted 5 years ago

“I'm not normally one for writing reviews but I felt I had to on this occasion. The Kask Mojito helmet I ordered wasn't quite as their picture showed. Shortly after I placed the order I received a phone call to confirm this, so I asked them to send me a picture of it. E-mail arrived shortly after saying I could have refund if I wasn't happy, but the helmet and decals looked fine so I went ahead with the order. Great customer service and the helmet was spot on. Thanks.”

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Posted 5 years ago

“You sent me the wrong size helmet then asked me to send it back and sent me the wrong returns label. Rubbish”

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Posted 5 years ago

Hi William, We're sorry about your shopping experience and can appreciate your frustration. I can assure you that this is not the level of service we would wish for. We hope that you find the helmet fits well. Best regards Simon

Posted 5 years ago

“Excellent service, ordered my Cannondale and bike pump from yourselves and both were delivered very quickly, one cannot grumble, cheers”

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Posted 5 years ago

“Great sales service. In the beginning I thought it was a fake website but after a short research I bought a cannondale trail 8 and it arrived a couple of days later!!! During the lockdown from covid19!!! I will choose the store for future purchases - a very satisfied customer!”

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Posted 5 years ago

“Very quick delivery and very well priced products!”

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Posted 5 years ago

“Very clear description of item, followed with very quick delivery of the item. Won’t hesitate ordering from Scotby Cycles again.”

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Posted 5 years ago

“Saddle was exactly what I was looking for and at a good price, ordering easy, next day delivery a good price. Very happy!”

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Posted 5 years ago

“Very easy to navigate website with online support a vast variety of cycling goods easy to purchase with fast dispatch of purchases (ordered my cannondale trail 8 limited on Tuesday evening and had it delivered Thursday afternoon) Overall excellent service”

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Posted 5 years ago

“they had what i wanted at a great price with speedy delivery.”

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Posted 5 years ago

“Always provide excellent service. Item I purchased was the wrong size, but Scotby Cycles gave me an immediate refund as my size was out of stock.”

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Posted 5 years ago

“Fast action and fast delivery i will be back ..👍👍”

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Posted 5 years ago

“Prompt dispatch of product & well packaged! Exemplary all round service.”

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Posted 5 years ago

“A very basic buy - Muc off Bike Wash - dealt with in a quick time with no fuss. Would shop here again.”

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Posted 5 years ago

“Good online ordering process. Good discount on a widely available product (Specialized saddle) plus June discount code. Arrived promptly, thanks.”

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Posted 5 years ago

“Excellent price and delivery service”

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Posted 5 years ago

“Product as described and delivered fast.”

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Posted 5 years ago

“Best price I could find on the internet.”

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Posted 5 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews