Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 5 years ago

“Quick delivery, unfortunately the shoes were to big, and the shop had sold out of the size down, returns and refund was quickly done.”

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Posted 5 years ago

“Best price on the net by a country mile for the CrankBros pump I bought and delivered within two days.”

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Posted 5 years ago

“Unbelievable service. Ordered and delivered in less than 24 hours. Will be using again for sure”

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Posted 5 years ago

“1st class product, great price and super fast delivery. Perfect”

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Posted 5 years ago

“Fast service right on time.”

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Posted 5 years ago

“Love my new bikepacking saddle bag!”

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Posted 5 years ago

“Great company to deal with, accurate website with real time stock levels. Quick postage and great service.”

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Posted 5 years ago

“Canon dale Cycle Helmet . Item was just what I was looking for. Arrived quickly and was well packaged. I did find it cheaper elsewhere but on checking the reviews I didn’t want to risk it. Scotby Cycles didn’t disappoint and I wouldn’t hesitate to use again .”

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Posted 5 years ago

“Dealing with Scotby Cycles couldn't have been easier and delivery was both prompt and well managed. Very good customer experience.”

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Posted 5 years ago

“Well packaged, arrived very quickly”

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Posted 5 years ago

“Nice item at a greatly reduced price. Dispatched quickly, no hassle. Thank you.”

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Posted 5 years ago

“I bought some panniers but on arrival I had ordered the wrong ones in error. Return was easy, money refunded and re ordered correct items. Staff great and delivery so prompt. Would look here first for other items . Will”

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Posted 5 years ago

“I visited the first time to pick up a Jersey I'd purchased online. That all went super smooth and I bought a couple of other bits. Great prices too. I'd arrived from The south lakes with my bike and pack intending to ride out on a loop to the coast, and the guys kindly stowed my rucksack behind the counter for a couple of hours. Good service, good kit, friendly and helpful staff, cheers. Returning my click and collect item a few days later was simple, and the guys answered my emails without me having to chase them up. I'll visit again. Cheers. Alex”

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Posted 5 years ago

“Excellent customer support following an item that was out of stock and processing of an immediate refund. Went on to purchase an alternative item from Scotby which was promptly shipped. One delighted customer.”

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Posted 5 years ago

“Great choice lots of sizes and styles. Great price. Fast and efficent shipping.”

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Posted 5 years ago

“Fantastic panniers, quick and safe delivery”

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Posted 5 years ago

“Fast delivery excellent service”

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Posted 5 years ago

“Very fast delivery”

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Posted 5 years ago

“Ortlieb frame pack is awesome strong waterproof and well made”

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Posted 5 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews