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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
On the ball with delivery time.
Helpful Report
Posted 6 years ago
Great service. Fast delivery and great price. Would use again.
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Posted 6 years ago
Just got my Five Ten Freeriders from Scotby best price anywhere,and fast reliable delivery via Royal Mail.
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Posted 6 years ago
Trying to find the right size of Five Tens for my son, who’s 8, on the big retailer sites was an absolute nightmare. I couldn’t find the size I needed anywhere online, so I turned to Facebook. Two minutes after posting to a group I’m part of, somebody suggested giving Scotby Cycles a try. I’d never heard of them before and they didn’t come up on any of my search results, but one quick search on their website and I found exactly what I needed. As I was in a rush to get the shoes in time for the boy’s next race, which was only 3 days away, I opted for next day delivery for the extra £1.95. Order placed, payment made, confirmation received and then prompt delivery the next day. Everything went perfectly. I’d definitely recommend them and will absolutely be using them again.
Helpful Report
Posted 6 years ago
Excellent service from Scotby Cycles. Ordered Cannondale Habit 6 mountain bike and it arrived the next day. Also it was the cheapest I could find in UK. I have had bike for about a week now and clocked about 100miles off road and so far very impressed with it.
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Posted 6 years ago
Good selection, good prices. good service.
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Posted 6 years ago
Always prompt delivery and with discount codes a fair price!
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Posted 6 years ago
Great price and delivery and kit Thanks
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Posted 6 years ago
Good price and great service
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Posted 6 years ago
Like most good bike shops lots of shiny stuff and always a chance of finding a good deal.
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Posted 6 years ago
Nathan has been very helpful over the past few weeks. I came in originally with no clue how to set my gears. I needed a very quick set up whilst passing through and he set them there and then. It took him 20 seconds and they feel better than when they were new!!! It turns out we live right next to each other so I have been cycling the 20 miles to work with him and 90milers on Sunday's. I have a CAAD 12 ULT with carbon upgrades and he has a cyclocross bike and I struggle to keep up ( which is embarrassing as I do competive timetrials). He sold me a whole new wardrobe and tons of accessories and very pleased with every purchase, although my wife isn't 🤐. Brilliant young lad and definitely a rider to look out for!!!😉
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Posted 6 years ago
Quick delivery, parts as advertising, cracking price. Will happily shop there again!!
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Posted 6 years ago
Quick delivery and a great price, thanks guys.
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Posted 6 years ago
Great product at excellent price and fast service. Outstanding.
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Posted 6 years ago
This is the first time I've bought from Scotby Cycles. The saddle was the cheapest I could find online, delivered quickly and well packaged. Highly recommended.
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Posted 6 years ago
very competitive prices and quick delivery
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Posted 6 years ago
I’ve bought a £2,300 mountain bike and also clothing from Scotby Cycles and had a positive experience throughout
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Posted 6 years ago
First time I've ordered from scotby on line. Needed to change my Jersey size from medium to large. Rang the following morning so helpful received an email within minutes of putting the phone down mandating my error. Followed by a despatched email. Highly recommended. Wont hesitate to order again.
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Posted 6 years ago
The tyres I ordered were delivered quickly and the communication was excellent.
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Posted 6 years ago
Great choice and competitive prices
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Posted 6 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews