Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service & I found very good price on fox enduro elbow pads . Delivery was tracked & free what's not to like . Very good all round service”

Helpful Report

Posted 9 years ago

“I ordered my Brooks B67 saddle from Scotby cycles and it was delivered to my door in Galway, Ireland on the exact day when they said it would arrive. They had even e-mailed me as to the current location of my package while it was in transit. (Now, that's what I call service). I am delighted with my quality purchase and happy to have made a new contact in the UK that are 100% professional and conscientious about their business. I would recommend them without hesitation to anybody needing a professional service, quality produce line and genuine competitive pricing. Alan O' Reilly”

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Posted 9 years ago

“Had the product I needed. Very prompt delivery.”

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Posted 9 years ago

“Easy to use website, competitive pricing, quick delivery. Will shop again with Scotby Cycles”

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Posted 9 years ago

“Best price and probably best service as well, Fast free delivery, with upto date tracking. Overall 1st class service, will definitely recommend and use again. Fox pro elbow pads are comfy, not sweaty!, also not as bulky as I feared, Used online size guide and fit perfect.”

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Posted 9 years ago

“Excellent online service with user friendly site, easy to find products and simple, quick check-out process. All followed by very swift delivery of a well packaged order, thank you Scotby... :)”

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Posted 9 years ago

“Ordered a Road Bike from Specialized. Very competitive price based on model changeover. Very good value delivery charge for next day. Bike arrived in good order. It even came with pedals which I was sure it wouldn't! My only gripe was the bell included doesn't really fit a road bike handlebar but that is relatively trivial. I can highly recommend based on my experience.”

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Posted 9 years ago

“Very pleased with the service. Highly recommend.”

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Posted 9 years ago

“I've been really pleased with Scotby cycles. Had the best price around for what I wanted and it was dispatched next day. Emails kept me up to date with my order. Had to return it as I'd ordered the wrong size but this was free and easy. Couldn't ask for more , hassle free as it should be. Will definitely be coming back.”

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Posted 9 years ago

“Quick delivery, good comms and good pricing. What more does one need?”

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Posted 9 years ago

“I received the wrong order item I wasn't very happy atall!”

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Posted 9 years ago

Hello, We are very sorry to hear this, we have sent you an eBay message to help resolve this problem. Best regards Simon

Posted 9 years ago

“Was looking for a set of Fox Launch Pro knee pads. I looked online at all the usual suspects and found Scotby Cycles to be the cheapest. Had never used them before. Order went through no problem, arrived a couple of days later. Saved nearly £15 compared to the next cheapest. Would definitely use them again.”

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Posted 9 years ago

“Stuff arrived in perfect condition when expected... could not ask for more...”

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Posted 9 years ago

“Excellent customer service would highly recommend”

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Posted 9 years ago

“A great store that I stumbled upon by chance! I was looking for some new cycling shoes in a 2017 colour and Scotby Cycles was the only store in Europe that had the new colour advertised already (bar the manufacturer). Not only that but they were at a great price too, below what the big online shops were selling the 2016 colour shoes at. Postage was quick and free as I spent over £25, and the website clearly states there's free returns for 30 days pretty much for any reason on items that aren't too large. They even include a Royal mail postage label with the receipt. I haven't needed to use their customer services, but on price and delivery speed alone, I'll be looking to use these guys first in the future for my bike related purchases.”

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Posted 9 years ago

“Came across Scotby by accident and was very impressed with their range and their prices. Brilliant service followed my order. I really can't find fault with them. Superb quick and efficient, highly recommended.”

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Posted 9 years ago

“Very prompt delivery and I am very happy with the purchase”

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Posted 9 years ago

“Fast efficient service”

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Posted 9 years ago

“Excellent service for a quality jacket. Delivered in days, well packaged and very good price and free delivery. Highly recommended”

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Posted 9 years ago

“Excellent all round service in the speedy delivery of a quality item at a very competitive price. Highly recommended.”

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Posted 9 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews